Customer Comments and Testimonials
C Richmond
Unbelievable service! Two fairly sizeable Oak frames complete with double mounts ordered online late afternoon on the Monday and, after a quick call to see if there was any possibility the manufacture time (very short anyway compared to highstreet framers) could be further reduced, the items arrived Wednesday just after midday! Clearly the word 'Express' in Frame Express is absolutely appropriate! I am delighted with the product and my only regret is that I didn't come across this company sooner. Next time I need a frame, I know where I'll be going.
Alice Potter
I would just like to thank you for your brilliant service. A good selection of frames to choose from, easy to order and prompt service and delivery. I received 3 frames today and my pictures look beautiful. Many thanks.
Sarah Shepherd
Hi there, I just wanted to thank you for a brilliant service, I ordered close to Christmas and it arrived quickly as promised. The frame was for a picture that was a gift for my brother and he was delighted, the frame is excellent quality, and very good value for money, especially as I needed the frame made to measure. Thank you very much, I will definitiey recommend you and be using you again. Kind Regards.
Mrs Clare Aspinall
Good Morning, I placed an order on Tuesday evening. Order 62535. I did not expect to receive my order prior to Christmas, as it was for 8 frames. I have used framing shops for years and usually had to wait several weeks. I had a phone call from you on Wednesday to confirm a couple of sizes, which it turns out I had measured incorrectly, the gentleman I spoke to changed the order and informed me it would be shipped that day, my parcel arrived before 9am Christmas Eve. It is so refreshing to have such wonderful service not just in terms of fast delivery but the helpfulness of your staff, nothing was too much trouble. I would definately use your services again and will be recommending your company to others. Many Thanks
Caroline Grace
I just wanted to thank you for the brilliant job. I'm really really pleased with my frame and mount - great quality, exactly as I wanted and shows off my photographs beautifully. Although the delivery company delayed my order, I'm very impressed by how quickly you manufactured, packaged and sent out my order! Coincidentally my mum also ordered a number of frames/mounts from your website.....she ordered very late for Christmas but you were able to accommodate her order and the results are amazing, really made Christmas having our photos displayed so well. The service you've provided to both of us has been excellent and I look forward to ordering with you again - I have around 10 large and unusual sized screen-prints requiring frames and mounts and I'll definitly be using your store again ! Thanks again and merry Christmas.
Lewis Roberts
Hi, a quick message to say thanks for the beautiful frame and mount I ordered from you that arrived a day earlywhich was a surprise considering it's so close to Christmas. This is the third frame I have ordered from you, all have presented my autographs (including Elvis Presley and Marilyn Monroe) superbly and have increased the value of them! I will continue to purchase more and recommend you to others! Keep up the 5 star service and the amazing selection of frames and mounts! Many thanks once again!
Sandra Coburn
Good Morning, Just a quick note to say how thrilled I am with the outstanding quality and level of service I have received from you, in completing the above order for 2 frames. They arrived well packaged yesterday, just one week after placing the order. I will have no hesitation in using your services again. In fact it has given me a totally new outlook on purchasing odd sized prints and having them framed.Thank you so much. Kind Regards, Sandra Coburn.Warwickshire
Angela Garland
Hi, I have been meaning to drop you guys a quick email for ages started using Frame Express over 2 years ago and absolutely love your company! The frames are always outstanding in quality, the prices are very reasonable and the service exceptional. I have recommended you to many of my friends and collegues over time and get great delight inn seeing your frames on their walls in their homes. You guys have got it nailed - dont change a thing! Kind Regards.
Jackie
Hello. I would like to pass on my thanks to you all for such a wonderful service. I cannot believe how fast the frame arrived and the quality is wonderful. Best wishes.
Karen kerr
Hi all, I would like to say a big thank you to all for not only providing me with the picture frames I requested but exceeding my expectations in the time it took to process my order.I placed the order at 14.12 on Monday 16th Nov and by 08.30 on Tuesday 17th Nov they had been delivered. What a refreshing change to have great service like this. Well done, I will definitely recommend you to all my friends and family. Thank you...
Mervin Channon
Many thanks as the frame arrived as promised today and the picture looks great, largely due to your excellent web site allowing people like me with little creativity to 'see' the finished product before buying. Many thanks.
Thea
Hello Frame Express! I am just writing to let you know how pleased I have been with my first two orders with yourselves, both frames and mounts have been awesome and received in really good time ( how do your elves make them that fast?! ). It's nice to come across a company that not only make quality stuff but who's customer service goes beyond expectation too. You guys rock !
Danielle Harley
We received the frames today and I normally don't write emails like this, but I just have to say how impressed my husband and I have been with your service. Your website was brilliant and we are over the moon with the frames and are in shock at how quickly they were made and despatched. I will definitely be recommending Frame Express (I was recommended by a friend myself) .Kind regards
Angie Day
Just wanted to say a big thank you for our fantastic frame and mount which arrived today. The photos of our children look wonderful in it - who needs Venture Portraits!!? We will be back for more frames and will definitely recommend you to our friends and family. Your website made the process so easy and the quality of the finished product is A+! . Thanks again
Elaine Webb
Hi , I just wanted to take a moment to let you know that I have today received my frames, all of which are of the highest quality and that I am really impressed with both the frames and the services you have provided. I have ordered custom sizes and was a little hesitant having never used you before. However, I will now have no hesitation in recommending you to others and of course, ordering again myself. Thank you very much. Regards.
Charlotte Beynon
Dear Frame Express, Having received two beautiful frames from you today I would like to add that I am incredibly impressed by your efficiency and by the quality of the products. I did not expect to receive the order so quickly. Indeed I have been so impressed that I just persuaded my mother to place an order with you this evening... Your customer services are obviously of an equally high standard, Kind regards.
R.Harding
Dear Sirs, Many thanks for the frames received yesterday. They are excellent and so was the delivery time. Many thanks again.
James
Guys, Just to say a massive thank you. Frames arrived today - amazingly quick! - have already assembled them and they look great. Look forward to using you again and will happily pass on your details to others. Thanks again for a great service.
Firuza Senthilnathan
Dear Frame expresss , I don't normally do this but just wanted to thank you for your truely excellent service. i think this is the best internet shopping experience i have ever had. i ordered the frame on weds and it is here on friday. The picture is a perfect fit and the whole thing was v easy to put together, i did it in less than 10 mins.will definately be using you again and recommending you to everyone!. thank you.
Clare
Hi, I just wanted to say a huge thank you for the really efficient & perfect service. Received the my mounts & Perspex sheets today as promised as a rush order. The package as always was really well packaged, excellent quality with amazing service! Thanks very much for being able to push this through. I will definitely return to you guys. Thanks. - Lead Design
Debbie
I just wanted to say thank you - I received my 3 frames this morning and they are brilliant. The mounts just make it! And thank you to whoever it was who phoned me to correct the errors I made in my ordering! Will definitely use you again.
Alan clarke
dear sir or madam, I would just like to say thank you for my order that i received from you. This was a very good service from you and the frame you made for me fitted perfectly for my poster print. I will always use you in the future, many thanks.
Chris Hodson
Dear Mark, Received the frames this morning. Very impressed! Thank you for the prompt delivery and help as always, Best Regards.
L Hayes
Dear Frame Express, Thank you so much for the absolutely 1st Class service! My frame arrived after only about 3 or 4 days and it is more beautiful than I could have hoped for! Your web site is so easy to navigate and simple to operate when choosing the frame that one can't help but make the right choice! The pictures are very good on your web site, but the actual frame is extraordinarily beautiful! My frame was packed with incredible care. Your prices are the best on the Internet. I am an artist and as every artist knows, a painting is as good as it's frame. My paintings will always be amazing now that I have found this incredible service. You should have a section on your web site where all of your many very happy customers can upload their framed end result. I read a lot of your customer comments and was impressed, but a part of me thought they were too good to be true! However, after receiving my frame, I am so astonished with every aspect of your business that I will be framing all of my work with Frame-Express from now on. Thank you once again,
Claire Stevenson
Just wanted to say thanks for the fantastic service. Received my order in under 36 hours - amazing !!
Alex Winship
Order received with thanks. Great service and product - will be sure to use you again! Thank you.
Mike
Frame-express - I am very impressed with your service. Ordered custom sizes on Monday, delivered Thursday; and at a reasonable price - well done.
Tabitha
Hi there, I hope this reaches you - I just wanted to give you some positive feedback about the service and the quality of the products you offer on your website. I'm delighted with the frames I ordered and amazed that such top quality products could be made and delivered in such a short space of time. Thank you so much, I'm a very happy customer.
Kate
What a stunning service!! I had loads of pictures and watercolours waiting for framing but after getting just one done in Edinburgh last year I had worked out I needed another mortgage for this lot. Ordered 15 frames from you - almost all unique, some with mounts etc, and received everything within 3 days..... all were just perfect, and at incredible value too! Love the fact that I can actually see the created frame/mount changing as I alter the proportions or switch to another choice of frame, because I'm rubbish at visualising this in a framing shop when they ask what I want. I'm now going on to send an email recommending you to all my friends!
Mike Kaye
Att Mark. This is to express my appreciation for the speed and efficiency that you gave to my K58 Ash frame order, arriving in mint condition on wed 24 June, the workmanship of which was indeed the work of a maestro. The finish was faultless with the wood grain on all 4 sides matching perfectly. Thank you.
Sue crilley
Thank you so much.Ordered 3 frames, different sizes/designs on Sunday afternoon and received them by on Tuesday. They look great - don't think I'll ever buy a frame from the high street again. Can't begin to describe how pleased I am. I will definitely recommend you to everyone I know. Regards. Sue
Aimee young
Hi, I would like to say a big thank you for the frame i received, delivery was two days earlier then i expected, the mount is exactly what i wanted and the frame is stunning, better then i had expected and of very high quality would definitely use you again and would highly recommend you, thanks again.
Alex Hayesmore
I just wanted to thank you for the frame which arrived today. It is perfect and looks absolutely stunning above the fireplace framing a much loved print from the National Gallery. I will be ordering from you again very shortly. Thanks again.
Richard Brooker
"Brilliant, helpful and personal service - and A1 customer care – many thanks"
Gary Jarman
Thank you very much for the fast efficient service,frames arrived today and are now hanging in our lounge. Very impressed with the service,packaging and quality of frames, Once again thank you.
Patricia Gillott
Hello, Just to say I have received the three frames I ordered on Tuesday today Thursday and am delighted with them. They are represented incredibly well on your website, the colours are spot on - and I can't believe the service ( do you have elves working there)! Thanks again for the great service.
Richard
Just wanted to say how delighted I am with the frames. They were ordered on behalf of a friend and the finished pictures look superb. Many thanks - I am keeping you on my list of suppliers and will recommend when asked. Thanks again
Alison w
First time I have ever bothered to acknowledge receipt of any goods ordered! Frame arrived today and totally perfect. So surprised to be able to order custom made frame at such a reasonable price. Also thought your web site was excellent: easy to use and retained previous searches, unlike most. Will definitely recommend and be back, thanks.
Zara Allen
Just letting you know oak picture frames fantastic, great quality, great price and great customer service. Will buy again and also recommend. Thank you very much.
Jeremy Jones
Hi Mark, I just wanted to send you an email to say thanks for sorting out the order. I've put the images into the frames and they're perfect - exactly what I was hoping for. Thanks for all your help; I'm definitely a satisfied customer and will come back to Frame-Express again. Kindest regards.
Elizabeth Williams
Many thanks Mark . Frame received as promised, (unusual these days), Excellent service. Delighted with product.
Ann Perrott
A big thank you for receipt of my order today. Very well packaged and prompt delivery. Just what we wanted, Will recommend you whenever the opportunity arises. Well done Happy and prosperous New Year.
Martin I
Hi, Just thought I'd let you know that I've received the frame and it's great thank you very much. Also, just wanted to say thanks for the prompt service and to let you know that I'll be back next time I need a frame. Thanks again.
Moira Mawson
Just a quick email to say many many thanks for the frames, they are lovely and received so quick, excellent service, Thanks again.
Hannah
Hi Mark J, Just to let know, finally delivered & hung frames for my Client last week. She is absolutely delighted with them, so thankyou very much. Great product & great service. Wishing you all @ Frame Express a fabulous xmas & a prosperous new year!!! kind regards
Sophie
Dear Mark, My frame arrived this morning and I am delighted with it. The print fits perfectly and looks fantastic. Thank you.
Alistair S Lawrence
Dear Sirs I meant to write to you last week to say how pleased I was with the large made to measure frames: 2 x K21c 50mm Antique Gold I ordered from you. They were ready for dispatch the following day and delivery was made on the day I specified and extremely well made. The frames were well packed and the fact that I could not see protective sheet on one of the sides was due to my eyesight. The prints have been fitted into the frames and it all looks very smart.It was a pleasure to do business with you and will not hesitate to order again when I have another requirement and would happily recommend your company any one. Yours Sincerely
Don Grant
A quick thank you for getting my frames to me on Friday as promised. I had visions of five blank spaces on the wall of the gallery. I would certainly use Frame Express again for both quality and efficiency. Best wishes.
Rob Payne
Thank you for ensuring the prompt delivery. Frame was delivered yesterday, very well packed and exactly as per order. You Guys deserve praise. Thank you
Janice wilkinson
Hi, I am amazed, I only asked for your advice and ordered my frame on Monday and today Wednesday it has arrived and your advice was spot on and I love it Many thanks and well done.
Petrina Atia
Hello, Thank you so much for my last order (number: 24000). I was very impressed by the quality, speed of delivery and packaging. People are often too quick to complain but do not always give credit where it is due, so thank you very much. Because of your excellent service, I have now placed another order. Details below. I look forward to the delivery of these frames. Kind regards .
Heather
Hi there, Wanted to say thank you for the exceptionally fast and quality service I have received from your team this week. The frames look great and arrived in super fast time. Thanks and well done, I will be recommending you to all of my friends. Kind regards.
Dianne
Hi, I just wanted to say thank you very much for a first class service. The aluminium frame is perfect in every way: quality, packaging, instructions, size, and speed of delivery. Your website is extremely informative and helpful, and your response to e-mails was lightning fast. I will not hesitate to recommend your company, and will certainly return to you for my future framing requirements. Thanks again.
Lesley Wilkinson
Hi Mark, Just to say I received the frame yesterday and it is now hanging on my dining room wall!
The poster looks really good, so your advice about the size of the frame was correct ! I am extremely pleased with the service that Frame Express provide and will recommend you to all my friends ! Thanks, again, for the speedy reply to my emails and the speedy delivery of the frame.
Clair Roberts
Hello, We just wanted to say that we were extremely pleased with the frame & service & will recommend you. Thanks
Michael Martain
Just a quick note to say how impressed myself and my wife are with the quality of the three frames ordered from yourselves earlier on this week and the speed of which they arrived, living out here in the country you expect to wait a little longer for things but this was very very impressive, To my door within three days of order !! - Many thanks.
Paul Taylor
Many thanks for the speedy delivery of frames which i ordered on monday and arrived on wednsday!! - keep up to good work.
Chris Harrison
Thank you for your fantastic service, most impressed - Bircham Gallery
Amy
Hi Mark. The frames just arrived this morning and they look brilliant - the moulding is lovely, Im really really pleased with it! Thank you again for finding that moulding for me and being so helpful, I will definitely recommend Frame Express to others as Im very impressed with the service. Also thank you for the piece of acrylic, I will test that out. Best Wishes
John and Vera Killick
The frames that I ordered have arrived. I cannot tell you how pleased we are with them. We looked everywhere for that size without success. Thank you for your speed and efficiency. I will certainly tell friends and family about your website
Vanessa Bowlby
Just a quick email to say how pleased I was when I received my frames yesterday. They look great! And the order could not have been completed more efficiently. I will recommend your company to anyone who asks. Thank you.
John F
Many thanks for prompt dispatch of frame (N18c Regency Gold 80mm) which we received this morning. Have now reframed the print and my wife and I are both delighted with the result – it looks wonderful whereas before a very large white mount in a 30mm varnished wood frame just did not bring it to life. Can I also add that I have never seen a product which was so well-protected. Thank you once again.
Phillippa
To Frame Express, I just would like to say a big thank you for the amazingly professional service you have provided to me.I ordered my frames a few days ago and they duly arrived today - really well wrapped and secure - they are marvellous. I shall definitely be ordering more for my exhibition and have already recommended your site to 3 other artist friends. Regards.
Anne Jones
Dear Sirs, I just wanted to write to you to let you know just how pleased I am with the frames. I went to a studio on my Birthday to have the photo's done, and I took my Sister with me, and the frames are just right, in fact I'd go as far as saying they are perfect!!! You have made and old lady very very happy, I really am pleased as punch. Thank you again I love them. Yours faithfully
Julie
Dear Sir/Madam, I would really like to express my thanks for such a quick response time to my frame purchase' the service was excellent, as were the frames, rest assured I shall be ordering from yourselves again. Kind Regards.
Sharon
Thanks, I must say your responses have benn really fast and efficient and I am very impressed I will certainly be ordering over the next couple of days. would highly recommend your company as you obviously highly vale your customers. Once again a really big thank you. Kind regards.
Susie
Hi Frame Express, I received my order yesterday and just wanted to tell you how extremely pleased I am with both the speed and quality of your service. The frames are perfect and really good value for money. I would have no hesitation in recommending you to others and making you my first port of call for future framing needs. Thank you!
Alison Kelly
To whom it may concern, I would just like to send an e-mail of thanks regarding the efficiency and quick turnaround of my recent order. I was very impressed with the fact that I was contacted when my frame was shipped and when the goods arrived 2 days ago the frame was packaged superbly. My three prints fit into the multiframe lovely and the measurements I gave you were cut and mounted perfect. I would certainly use you again or recommend you to friends, family, etc.Many thanks once again for a fantastic service.
Jan
Just to advise the frame has arrived safe and sound as you Thank you for your exceptional service – I will definitely recommend your company to my friends. It makes a refreshing change to find someone willing to go that extra mile to provide what the customer needs – thank you.
Bali
Dear Frame-express. Just wanted to drop you a quick email to say big thank you for my mounts and frame which I picked up yesterday. The frame was beautifully made to perfection and I have proudly framed my silk painting in it.Thank you for your excellent service and competitive prices.
Chris T
Just to say thanks for a great frame. It is just what i thought it might look at and the frame is manufactured to a high standard.Thanks again.
Angus
Dear Sirs, he order arrived last Friday – congratulations on such a fast delivery. The frames are excellent and I’ll certainly use your online service again. Kind regards
EB Crompton
Order below received today, exactly as ordered, fantastic order system, product and service, thank you.
David Wells
Just a very brief email to say thank you for the very fast and efficient service that I received when I order two frames late on Sunday evening, they arrived beautifully packed yesterday. I will have no doubts in recommending you. Regards.
Sharon Stroud
Hi, I placed an order on Sunday and received it yesterday. Great service and an excellent business model. You deserve to be successful. Another order will be on its way shortly. Many thanks.
Tim
It’s fantastic, exactly what a good ecommerce site should be – the Made to Measure worked flawlessly and was easy to use. Keep up the good work !
Kate Mercy
Hi Mark, Thank you so much for your service and help with regard to our purchase. We are thrilled with them and can't wait to put them up. Guess what we'll be doing this weekend! Thank you so much once again. Have a great weekend and I'm sure we'll be ordering and recommending you to friends in the future.Best regards.
Adriana Bates
Dear Mark, I am writing to thank you for the prompt delivery on Friday. Everything arrived was in a perfect condition just as measurements. I wanted to thank you immediately but was so exiting and busy that I had to leave it until now. Paintings look wonderful in your frames and I am glad that I did a good choice from picture/website. They were submitted on time thank to you as I always leave everything till the last minute. I am looking forward to coming back to your website again when my new painting will be ready to hang. Thank you again for your professional service.Kind regards.
Gary Bracey
Hi, I ordered the frame below yesterday and followed up with a phone call explaining that it was urgent and that I would be very grateful if I was able to get it before the weekend. I was aware that the frames normally take around 4 or 5 days from order to receipt, but the person I spoke to was very helpful, anyway, I have just received an email from Parcel Force informing me that the item has been despatched and is scheduled for delivery tomorrow. I wanted to say how absolutely delighted I am with your excellent service and to thank you so very much. I know that all too often people are very quick to complain when something is wrong, but I believe it is necessary to make as much noise when you receive good service. I also subscribe to a number of consumer websites and will be singing your praises very loudly on them, too. Be assured that you now have a loyal customer for life! Many thanks again!. Best regards.
Richard Howes
Hello, Just wanted to drop you a note to thank you for the speedy service and excellent value of the frames ordered. They arrived today, as promised, and i am very pleased to have found your company, will definately use you again. Thanks
Denise Heywood-Mills
Thank you so much for the extremely prompt delivery of my frames. I am very pleased with these and the price is amazing. It is 2 12 times less than I was quoted in Shrewsbury.I will be ordering again in the very near future.
Kirsten & Chris
The frames arrived earlier this week and I just wanted to let you know how pleased we are with them and your service. The frames look really great, and it was fantastic to get them so quickly. We are looking to get many more pictures in the house over time and will readily come back to you. Regards.
Carla Figueira
Hi, Just to let you know that I have received the picture frame and mounts this mourning and I am absolutely delighted. The poster looks superb in that frame!, Thank you for the excelent customer service and extra quick delivery. Best regards.
Alan Mc Donald
Dear Sir, Just wanted to say thank you for the excellent service you provided for me. The quality of the frames I received was fantastic, and at a very good price. I will be recommending your company to anybody in the future who is looking for great quality frames, once again thank you very much. Best Regards.
Jo
Hi there,I ordered a one off frame just before Christmas and would just like to drop a wee note to thank you for turning it around so quickly. Despite me ordering after the cut off date and not expecting it until January, it arrived safe and well on the 22nd. The frame looked great, the website is fabulously easy to use and I have had no hesitation in recommending you to colleagues and friends. Many thanks again.
J Skepper
Just to let you know that my frame arrived today and I am absolutely delighted with it. It fits perfectly and looks great! Thanks for fitting the spring clips, that has saved a job I am not very good at! I shall send to everyone your web address I know who paints and also pass the site address round at the art club tomorrow. Many thanks for a great job. They say that the measure of a good company is how they deal with problems and you must be very good. No quibbles or argument the job just done. We are very happy with both the frames and would recommend you to others. Regards
David Warren
Many thanks for the rapid supply of picture mounts on on the 7th - very impressive.Regards. David Warren
Barbara Lees
Good Evening, I have just returned home from work and received the frame I ordered today. I wish to not only thank you and your staff for a wonderful product, but for customer service second to none, I wish all companies had the same ethos as yourselves. When I got the measurements wrong, a single telephone call from a gentleman in your organisation, sorry I can't remember his name, and he understood my requirements and the finished product is exactly right. Please pass on my thanks to this individual, once again thank you for exceptional service.
Patricia Burns
Hi Frame Express, I just wanted to drop you a note to say that the 4 frames that I ordered from you arrived yesterday and they are brilliant. Thank you for your speedy service and excellent quality of goods. Kind regards.
Jo Thomas
I've just received the frames and I must say how lovely they are. Also, thank you for your prompt service. Kind regards.
Helen Smith
Frames arrived Monday and they look great!, Many thanks for you help on this, brilliant service and great turn around. Best regards.
Jon Perkins
I would like to thank frames-express for a fast and very efficient service. The frames and mounts were perfect in every aspect. I was very impressed with your sales team answering a query I had about the mount and changing my order accordingly. The frames arrived long before they were due and were packaged very well. Thanks once again.
R Walton
Hello , I ordered a seletion of mounts on Thursday (x 2 black x 2 white A3 and 30x40) and was amazed to find they had arrived on Friday morning! Many thanks for such a quick service, one the fastest I have come across! The mounts are great too so many thanks.
Hayley Gibbs
Just to let you know frames arrived they are spot on! Thanks from one very satisfied customer.
Marian Elias
Thanks for your excellent service - it arrived today! I will definitely recommend your company to family and friends.
Charmain Mc Farlane
I am absolutely delighted with my frames which arrived today - thanks so much.
Luke Pollard
Hi, I would just like to thank you for a fantastic service!, I received my custom frame this morning, a week earlier than I was expecting it! I am very pleased with the results, its excellent quality and looks great hanging in my hallway!I am more than happy to recommend you and will be using you again very soon! Thanks again.
Nigel Workman
Replacement frame received today - thank you.I understand these things happen I used to work in a carrier firm and fragile does not always get adhered to. Thanks again my pictures look really great in the frames. Your customer service will certainly draw me back when I require more.
Willow Thomas
This morning I received the frames I ordered yesterday - thanks for such a fantastic quick service! Regards.
Robert A Boyter
Just taken delivery of my order. Once again very quick delivery and am really happy with the finished article.
Mike James
Brilliant - thanks, always a pleasure to do business with you guys, best regards.
Kirsten Millinson
Frames absolulty perfect many thanks.
Mike James
Hi Mark, Firstly, thanks for the very rapid receipt of my order, Very impressive, best regards.
A Belkin
After placing my order on Tuesday I recived every frame & mount ; mounts and frames cut & mitred to perfection, Only two days later, many many thanks to all involved; what tremendous value!!
Sue Warwick
Hi, just a quick e-mail to say how impressed I am with the speed at which my frame was delivered to me - I only ordered it on Monday and it arrived today! Also I wanted to comment on the superb quality of the frame itself and how well it was packed for delivery. I've always been a bit sceptical about online ordering as you never know what you are buying but I will definitely order from you again, and would recommend you to all of my friends and colleagues. Kind regards (and thanks).
Liz Brown
Just to let you know how impressed we are with the service- great product-fast delivery- we will use you again.
Simon Tilley
Hello. I just wanted to say that the frame has arrived and looks fabulous... an outstanding service which we will be using again.
Caroline muncey
Wow, what service. The parcel with the order arrived this morning. Many thanks.
Ellen Chapman
I was searching for three good frames at a good price, and finally found your web site after trawling through rubbish sites with over priced frames and no choice. I think your site is great, and there is certainly plenty of choice at reasonable prices. Thank you very much Yours.
Gillian Riley
I would like to thank you for your excellent website and service. All five frames etc are excellent!
Jonothan
a quick note to say thank you for processing my order so rapidly. It arrived yesterday (Wed) having only been ordered on Monday afternoon. I am really pleased with the frames and mounts - just hope the recipient is too! Best wishes.
Dave Hannaford
Thank you very much for your prompt attention to this matter. We have been very pleased with the service and quality of goods we have received.
Hari Kara
Have received my customised frame recently, I thought it was necessary for me to thank you for the excellent craftsmanship, and the wonderful Customer service I have received when ordering the mounts and the frame. I am thoroughly appreciating the frame, and I will definitely shop again in the very near future for my next frame. Thanks for the delivery of this wonderful frame! Kindest Regards.
Sarah Henderson
Dear Sir, I just wanted to let you know how pleased I was with your product. I ordered two large black frames from you on Monday they arrived promptly 2 days later, securely packed and very well made. Thank you for a good service, I would use and recommend you.
Rae
Hi, I have received my frames and just wanted to let you know that I am very pleased with them. It is impossible to get hold of 12" x 12" frames and this has been perfect to display my scrap booking page of my cat that recently died. Many thanks.
Jon Cook
Just to let you know that the picture frames have arrived and my wife has said "they look smashing" Thanks for the fast turnaround and although we had the hiccup with regards to the out of stock frames I would definitely use your services again! Regards.
Barry Gallagher
The frame was delivered this morning and is fantastic, the quality and finished are A1. I will recommend you to everyone, kindest regards.
Sue Reading
The frame I ordered from you two days ago (black lined oak with green mount) arrived first thing this morning. It looks fantastic and I just wanted to say thanks for turning it round so quickly and working out my postcode! Please pass on my thanks to anybody who helped with the order.Thank you , Thank you , Thank you!!!!
Vic & Linda Everett
Just a quick thank you note for the 8 picture mounts which we received yesterday. We were very pleased with the mounts, packing, delivery and cost and would definitely use you again. Regards.
J Menage
I found your website after trawling Google for ages. Your service last time was superb - and you are only down the road! any thanks.
Andy Birns
Yet again thank you for your swift response to the missing component in my order. A company is measured on how it performs to its problems as well as its production. And you have more than performed above expectations, the mounts turned up this morning. Brilliant service. Thanks to all.
Sophie
Thank you for my frame was very pleased with product and service. Will recommend. Thank you very much for pushing my order through. It arrived this morning and is perfect. Many thanks.
Mervyn Weeden
Hi, Thanks, the frames arrived safely and are excellent. Regards.
G salmons
Just wanted to say that the frames arrived today - EXCELLENT QUALITY - SUPERB PACKAGING - Will probably be in touch again very best regards.
Ann
I just wanted to say how pleased I was with the frames that arrived, I know they were made to measure but they really were JUST WHAT I WANTED, to the dot, I am chuffed to bits with them and will most certainly be using you again in the future for any more frame needs I may have. I have been impressed from start (your website) right through to the finished product with your company, the assistance I have had has been precise and fast and everything about the purchase has been simple (despite my bizarre requests!) and straight forward. It really has been a pleasure doing business with you, Thank you very much for all your help and my wonderful frames. Many regards.
Sharon Medway
Dear Frame Express Just wanted to thank you for the great service given regarding dispatching our frames. They look great and we are really pleased with them Thank you.
K Javes
To Whom It May Concern, My frames have arrived safely and would just like to say that I will definitely being doing business with you again! You provide an excellent service! With Thanks.
Carmel
Just wanted to say thanks a lot for the frames - they look fab. Just hope my folks have measured up properly! Will be in touch again if we get any future orders for frames. Cheers.
Emma Windred
Just to say thanks for the frames. They look fab and we're delighted. Great service.
Catherine
Hello. Just wanted to thank you very much for your fast and friendly service. I couldn't be more impressed! Best wishes.
Nick Price
Thank you both for getting these to me in time; very much appreciated and they're exactly what I wanted. Cheers !
Michael Barbor
I received my delivery of 7 picture frames today which were all excellent. Thank you.
Neil J
That's great Mark. I must comment on how good you customer service is, very responsive and very fair. I deal with a large number of companies everyday, and none have such a good grasp of what customer service is as yourself. I will endeavor to use your business again, Regards.
Rachael Wright
Wow - what can I say? I received the frames this morning and they are fab. I am thrilled to bits with them, I searched high and low trailing round the shops looking for frames that matched and that would fit the size of photo I had. These are perfect. I will not hesitate in recommending you to anyone I know. I will definitely be calling again. Many thanks . p.s. perfectly packaged and delivered in super-quick time.
Eddie o'Farrell
Thanks, received frames and mounts yesterday in great codition, thanks for good service.
Jin Fellows
Thanks, - great service! Best Regards.
Janey Ginman
Dear All, We received our order today and are delighted with the results. Thank you for your prompt service. Best wishes to the team, Kind Regards.
Lynsey Mellows
Hi Mark - just to say thanks for the frames - they are just what I was hoping they would turn out like. Really good job. Will recommend to my friends. Kind regards.
Debbie Washington
Frame received. Absolutely perfect! Thank you very much for a very prompt service.
A Warner
Frames received many thanks. They are super. Regards.
Jeanette Sullivan
Thanks for the order delivered to me last week. I was really impressed with how quick the order was delivered. All the frames are beautiful - the quality is great. As to your website, I found it really easy to use. I think you have a great choice of products and certainly not matched by any other website I could find or anywhere on the high street. Thanks, Jeanette O'Sullivan
Gina
Not sure if your site has a feedback section (if it does do let me know), but just wanted to say that this has been an absolute life saver - can't believe how quickly I received the frame!!! Great quality too of course, Many thanks.
Bill Wall
Amazingly, we received the frames just before Christmas. All in good order and we're very pleased. What an excellent service - we'll be coming back to you.
M longden
I would like to express how pleased I am with the frame I recently ordered from you. The frame (D28) is of very professional quality and the delivery times were spot on. I will recommend your company to friends and family. Best Wishes.
Graham Chappell
Dear Sirs, I was most impressed with the speed and quality of your service. The frame I ordered recently is perfect. As a graphic design company, we'll be sure to use you many times over in the near future. Kind regards.
Sandra hayes
Just wanted to let you know, as a new customer , how delighted I am with some frames I received yesterday. I was extremely impressed with the packaging to begin with & then completely 'bowled over' by the quality of the frames themselves. I don't think I've ever written to a company before showing my appreciation of a product, so that tells you how pleased I am. I will certainly be using your service again & have already recommended you to several friends. Many thanks.
Ruth
I just wanted to thank you for the great frames that you made for me. They were to frame two of our wedding photos and also a photo which we picked up on our honeymoon in Sydney. The sizes are perfect and they really look great with the pictures in them. Thanks again, I will definitely recommend you to friends and family. Regards.
Gemma
Received the frames yesterday. Thanks - I'm very pleased with service, will Definitely use you in the future! Thanks again.
Sara
Thank you so very much! It's been great doing business with you! Cheers
Iona Styles
Hello, I would like to express how impressed I was with the quality of the custom sized picture frames that I received today. From placing the order on Sunday evening, the goods were made and delivered to my door by Tuesday. Your quality and speed of service is what all good businesses strive to achieve. And you do this whilst maintaining an extremely competitive pricing model! I will recommend you to all my friends and family! Kind regards.
Viv King
want to thank you and the team for you quick service and perfect cut to design. We are so please and hope we can do more business in the future.
Bob Ryan
Just a quick note to say thanks for your speedy service, quality, and good packaging of the frame I received yesterday. Also, I would like to give your website 'top marks' for ease of use - the measurements you require to make a custom frame are nice and simple. Thanks for an excellent service - I will certainly recommend your company. Regards.
Caroline Eastaugh
Thank you. Frames arrived promptly and I am delighted with them. Will certainly use you again
William Nuttall
Thank you for the frame that you made and which arrived this morning. It came superbly packed and arrived in perfect condition. The picture which was of a particularly difficult measurement fitted perfectly. I am delighted with your magnificent service and will certainly use you again. Again many thanks.
Wendy Harris
I received my frames yesterday, thank you. Can I just say that I am extremely impressed by the quality of the frames and their swift delivery. I will definitely recommend you to my friends and family and shall direct any of my future requirements to Frame-Express. 10/10. Best wishes.
Jodie H
Hi Mark Just wanted to thank you for your superb effort in getting my order to me today - they look fab. I'll be in touch in the next couple of weeks to put a bigger order in. Cheers.
L Mealing
Just sending a e-mail to thank you so much for a fast delivery, and to let you know how pleased I am with my purchase, will definitely be back to buy again thanking you.
Stephen Hawks
Thank you very much for my frames, they look fantastic, even better than I had hoped. I shall definitely use your company again, and recommend you to all my friends.
Mike Howles
Hello Frame Express. I have received the order detailed below in very good order in very good time. The frames are beautiful, thanks very much. I will be using you again and will definitely recommend you to anyone I know that requires frames.Thanks again for excellent service.
Hannah Watts
Just to say thank you for the frame I ordered from you. It arrived safely a couple of days ago and is lovely. Thank you very much.
Sue Elias
I recently ordered two made to measure frames etc, unfinished oak, which arrived yesterday. Your website was very easy to use, the frames were delivered very quickly indeed, and they were exactly what we wanted. We are delighted to have found your company, and will certainly come back to you when we need more frames.Thank you very much indeed.
Jo Hargrave
Just a quick mail to thank you for my order, which I received today. The frames are perfect, the price is fantastic and they were packaged perfectly. I am really impressed and recommending you to friends. Thank you once again.
Ruth Wing
Dear Frame Express, Thank you for the fantastic service, I only ordered the frame 4 days ago! My frame is just what I wanted and even nicer than I hoped it would be. I will definitely recommend you to friends and family.
Helen Smith
a quick note to comment on the fantastic service I received from yourselves. The frame I ordered on Monday arrived on Wednesday, was excellent quality and amazing value. Thank you
Sukhi
I had specified measurements for the mount that would simply not have worked. Firstly, thank you for pointing this out and taking so much care over my order, I really value your attention to detail and think this displays great customer service. Unfortunately, I never caught the name of the gentleman that called me; please do pass on my thanks. I will be sure to recommend your service to all that may require it. Kindest regards.
Rosemary Pratt
Hi, this is just to say how pleased I am with the picture frame I ordered from you. It is a perfect fit and looks just as I hoped. many thanks.
M Burnet
I have received my frames this morning and they are perfect. Just what I wanted. Thanks again.Kind regards
Richard Dasent
Terrific service. Arrived today. Many thanks. Kind Regards
Alan Bradford
Hi, Just thought I'd let you know that the frames have arrived in plenty of time as promised for my wife's Birthday, I am absolutely delighted with the quality and the service, I will have no hesitation in recommending your company to all my friends, and will most certainly be back to buy more. Thank you.
Janice Long
Thank you I received my order of frames I'd just like to say that I was really impressed with the way that you packaged them. You used minimum plastics and loads of recyclable cardboard. I wish more companies were like you! The turn around was also impressive as is the quality of the frames. Thanks