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very very good
The website is incredibly easy to use, the choice is huge with images that are very true to life. The prices are very reasonable and the service is fast - I received high quality products, well packaged and straight to the house. Brilliant.
Service rating : excellentProduct : I have bought a number of these frames and it's all such a good service
Service rating : ExemplaryProduct : Perfect! just as required.
Service rating : The website was very easy to use and has the ability to upload a scan of the picture to be framed so you can see how different frames look with the picture. Delivery was quick for a custom product, under a week. The frames were well packaged and arrived in good condition. I ordered 4 frames to hang a group, they fit perfectly and are very well finished.Product : Good quality frames, far better than others I have received from other sites
Service rating : Fast and easy to order. Excellent service.Product : Very pleased with the quality of product. Excellent value.
Service rating : Excellent service. I've used Picture Frames Express twice and both times my frames arrived a day earlier than originally stated.Product : Good quality frame and well made
Service rating : I am very happy with the frames, the whole process was very smooth. I will use their services again, for sure.Product : excellent service and product.
EXACTLY VALUE FOR MONEY AND EXACTLY WHAT I WANTED AND AS DESCRIBED
A1 service and communication
Service rating : Very good easy to use website. Excellent choices. Speedy service. Good quality results.Product : Very fine picture frames.
Service rating : Delivery was quickProduct : The mount fit perfectly -
I had a large and unusual order and paid for expedited delivery. Couldn't be happier with the lovely service I received (lady on phone said she'd call back with some details and she actually stuck to her word), delivery was prompt and friendly and most importantly the frames were immaculately made and looked superb.
Service rating : Brilliant. Superb. Excellent service. So easy to order. Sizes were spot on. Delivery so quick. Highly recommend.Product : Good quality well made frames.
Extremely happy with my purchases. Very easy to use website. Very prompt service and pictures fitted perfectly into mount and frame. Just so happy l have decovered this company. **
Great usual service, although this delivery, one of the corners of the frame was bumped, maybe packaging could be slightly better...
Service rating : quick service good qualityProduct : excellent................................
Service rating : Excellent delivery times and well packaged frames.Product : Good quality frames, priced accordingly.
Fantastic service, exactly what I ordered.
Service rating : Speedy and professional service. Like Clockwork!Product : Accurately framed and mounted to spec.
Bought 2 largish frames one white, one black. Frame quality is excellent with a great paint finish. They were well packed so no damage on delivery. Took me a bit of time to figure out what I wanted on the site but really appreciated only having to enter pic size and then the rest was auto sized so it didn't matter what border depth or frame depth you went for. Will be using again.
Service rating : Excellent online platform. Fantastic quality. Easy to use frame designer. Excellent customer service. Fast delivery. Reasonable prices.Would definitely recommend and purchase from again.Product : Good product.Good price.
Service rating : Very prompt delivery. Easy to order.Product : Excellent product. Looks good. Would order again.
Good value bespoke frames delivered really quickly in secure packaging. I use pictureframeexpress regularly and have never been disappointed in the quality or service. I always find the perfect style of frame for my pictures.
Service rating : Good service and delivery. Great choice of frames and mounts. End product looks great!Product : Very pleased with service, choice and end product.
Service rating : Verity good service and good qualityProduct : Good quality and quick service
A good selection of frames and mounts, and I have always been very pleased with the Ines I have bought. Delivery is very speedy and prices are reasonable. Well done.
I ordered a picture frame and mount for a piece of artwork that I had purchased. It arrived to the exact mm measurements that I had requested and I was extremely happy with this. The frame is good quality and I would definitely purchase from Picture Frame Express again. Highly recommended.
It was remarkably easy to order frame. Everything was perfect and delivery (even though ordered 6 frames!) immediate!! What more could I ask?
The two frames were well made and well packed.
Service rating : Quick service.Product : Fair quality product at this price. The finishing could be better with the gold leaf on this frame. The gold leaf transfer was sloppily left on the rebate which transferred onto my painting which made it very difficult to remove without damaging the painting itself.
Service rating : I asked a question via email and I had a lovely fast response. The item was built and posted fabulously packaged. The frame itself was of suppers or quality. Would use again.Product : Well built and looks amazing
Service rating : Great frame, speedy delivery. First class company.Product : Excellent Frame. Great delivery.
Excellent quality and well made
From my initial contact through to delivery I was impressed. I made an error with my order and they were happy to sort it out (most unusual in my experience of online retailers). I was told when I should receive my order and was really impressed with the quality of the frames and the packaging used.Would I recommend?? Most definitely!!
Service rating : Excwllent quality well made bespoke frame, made from high quality products. Prrgect for my requirements. Swift professional and helpful service and good price too.Product : Superb crafted high quality product
The service was fast and efficient and I was delighted with the end product. I would definitely recommend this company.
Good efficient. Would have liked hanging fixing to have been fixed or ay least supplied. Cord fine but where do I tie it to on the frame? Inconvenient. Other Companies have prefixed places.to hook or tie.
Service rating : Frames are sent really quickly. The service is very good. Someone actually responds by email if you have questions. That's so unusual.Product : Good finish and huge range of colours.
Service rating : Goods delivered on time and as described. Our picture fitted well in the custom sized frame.Product : Goods delivered on time and as described. Our picture fitted well in the custom sized frame.
The frame is perfect, just what I wanted. Easy design process with clear instructions. Wide range of options at each stage. Cheaper than I expected and very quick delivery. I'll definitely use them again.
Fast delivery for quality product
Service rating : SeamlessProduct : Good quality product, well packaged
Service rating : Very easy to order and fast delivery. Polite and pleasant to speak to if you have a any questions and any problems promptly dealt with. Very pleased with all my purchases, lovely quality.Product : Looks so nice and a real quality piece
Service rating : Brilliant customer service on the telephone - useful advice, clear directions. The order arrived on time and was exactly as described. Really good value for money.Product : Exactly as described and excellent quality for the price.
Service rating : Excellent quality and service. Thanks so much - it was great fun selecting and fitting my frames :)Product : Excellent quality - great fit and perfect match
Excellent quality and well made products. Items were very well packaged for protection in transit. Really happy with this service.
Service rating : Very good service,extremely well packed, 2nd time I have used this serviceProduct : Perfect for my grandsons graduation photo
Service rating : This was the second order from Picture Frames Express. Both orders have been sent extremely promptly. The frames are good quality and put together very well. The acrylic glass makes the pictures less heavy and is very good as well. The pricing is very competitive, especially the discount for larger numbers. We hope to order many more frames from them in the coming years as they work out a better price, as good a frame choice and quicker than any local framer!Product : Lovely frame, good rich white
Service rating : Arrived when expected .Very easy to choose frames etc on website . Very pleasedwith the quality and price .Product : Love the frames and mounts good quality and price.
Easy to use menu, speedy delivery and good quality product. Exactly as ordered.
Easy to order, fast delivery, good communication, great frames that are very well made. Will definitely order again.
Service rating : Good clear website. Had exactly what we wanted at a good price. Arrived as promised, and the picture looks great in the frame.Product : Great - website made selection easy
Service rating : Easy to order and smooth no hassle transaction. Frame was exactly what I ordered and it was delivered in reasonable time.Product : Frame was this cactly what I ordered
Service rating : Product is of expected quality and lead-time exceeded expectations, however packaging was of poor quality. The backing board had not been properly installed in the frame leading to small damage to the mount (fortunately it doesn't show once fully and properly assembled, otherwise I would have returned). Frame was shipped in simple bubble wrap and wedged diagonally in reused cardboard box alone. Packaging not at all professional. Impression was that order had been thrown together at speed, exceeding the expected lead-time, but I would rather have waited and received something that looked like it was prepared with care.Product : Product of expected quality and as described.
Service rating : Frames exactly to size - two (separate) orders. Good quality. I wanted to change a frame type after placing one order - I phoned and it was sorted straight away. Second order received only 4 days after orderingProduct : Exact size - looks impressive for the document framed
Direct contact on discovering my mistaken measurement very prompt and good manner
Quality, Price and Delivery Speed of Mounts
Service rating : Ordered 3 frames, one of which was a long 8 image frame. This had very specific measurements. I emailed them numerous times with various worries and instructions and they replied promptly and reassuringly to every one. Some businesses can be difficult to contact directly and I do love dealing with the ones that you can reach easily and quickly. Such an important part of customer service and it's where so many fail.When the frame finally arrived it took me 3 weeks to pluck up the courage to open it and try to fit the images in the designated areas. Need not have worried, they fit beautifully. Frames arrived in about 4 days and were well packaged. The whole experience gave me confidence to order from them again.Product : Well made, correct sizes and look good on my wall.