Lovely product - well packed and delivered quite quickly Perfect dimensions and my limited edition print and the verification certificate look great in it
Service rating : An excellent service. You get what you ask for and more. They are really helpful and will give advice if necessary. Frames arrive quickly with no hassle. Would strongly recommend them. Product : I use Picture Frame express all the time. They are so helpful and the frames arrive quickly and are exactly what they say they are. I have asked for bespoke frames that are a little different and they have always been accommodating and helpful. I would really recommend them.
Service rating : Excellent customer service. A real person emailed me straight back when I sent in a query via the customer service email. Very friendly. Product : Really good customer service and a good quality bespoke frame. I had to get in contact as I thought the plexi glass was scratched but it turned out we hadn't removed the protective film from both sides of the glass. Customer service got straight back to me to let me know what to do.
Service rating : Not received Product : Still not delivered. Principally because of dreadful service and customer service from Parcel Force but the fact is it’s put me off the whole purchase
Service rating : Excellent customer service. I have ordered a few times in the past and have always been very happy with the final product. Product : I ordered from Picture Frames Express a few times. Brilliant service as always. Excellent quality, very pleased.
Very happy with my purchase. It dropped a star because it took longer to arrive than expected, with no communication, but this was resolved quickly when I contacted the sales department.
Service rating : Excellent service and very helpful when I had a problem with payment Product : Frame and mount was exactly what I wanted with a quick delivery. Perfect for framing my cross stitch. Thank you.
Service rating : Great Product : The frames of natural wood are really nice and of good quality. I had custom made ones and unfortunately I ordered using the measurements sent to me with the pictures by a reputable USA art gallery which are wrong! so be sure to double check before you order. I also ordered one extra, senior moment. The only fallback is you cannot return custom made frames!!
Service rating : Great service in every aspect Product : Good quality frame with plexiglass glass. Very reasonably priced for a custom size. Website was user friendly too.
Service rating : Very good communication, made the process clear and easy. User friendly website. Product : Very happy with the frame made to a specific size and was kept informed throughout the process relating to manufacture and delivery.
Exactly what I wanted very well made good quality and not expensive. I would recommend this company have bought several different frames all been excellent quality
Service rating : As already stated, Express usually means next day. Here it is about a week. They are clear about this on their website, but it does catch people out. I have found them very helpful on the phone too. Product : I like Picture Frame Express as they have such a good range of float frames for canvases. The quality seems good. They come with all fixings. Expect to wait at least a week - we have come to expect Express to mean next day, but that is not the case. Postage is high on a single frame, so try to order multiple to keep costs down.
Service rating : Snel geleverd, goede kwaliteit en zorgvuldig verpakt, verzonden. Product : Mooie lijsten snel verzonden. Ik raad dit bedrijf aan. Ben ik heel tevreden over.
Service rating : I use these guys all the time for my business and would be lost without them! The service and quality is amazing and the price is fantastic I thoroughly recommend them. Product : Brilliant frames and an amazing price. I use them all the time and the customer service really could not be any better. Lovely people and a great product.
Service rating : Very good Product : Window mounts arrived quickly and were very well wrapped, with all corners well-protected. The ordering process was straight-forward too, and the prices very competitive. Will use this company again.
Prompt, accurate, excellent materials used. Shipping took a week, but I appreciate these are made to order. All in all, very warm recommendation and will be using the company again.
Service rating : Delivery too long Product : Very poor quality frame with very roughly done finish - distressed should not mean rough! Very expensive for what it was. I had to sand it down and repaint to be able to use it.
Frame: D93 - 30mm Mahogany with black edge and gold line
Service:Product:
Service rating : Prompt and efficient service. Immediately contacted me when I inadvertently ordered twice Product : Very prompt service, good quality product.
Beautiful frame looks great! Also fantastic quality and cut to fit the exact measurements I requested. Will definitely be buying again for my future artwork.
Service rating : I've used Picture Frame Express exclusively for my picture framing needs over the last 10 years. Their brilliant online ordering system is supported by easy to understand guides and their back office customer support is 100% human based and is excellent. They also ensure their finished products are packaged to ensure no damage in the delivery process. Whilst you pay a bit more than companies offering similar framing services I believe the service Picture Frame Express offer is worth every penny. Product : This deeper rebated frame was ideal for presenting the embroidery piece that it was purchased for. The matt grey woodgrain effect and the sloping angle of the rebate created a perfect neutral space around the piece that enhanced its colours and form for the viewer.
Service rating : The design tool is easy to use and gives you lots of options to achieve the look and feel you want. I have never been disappointed with this company. Product : I have used this company to frame many works of art. Arrived in time and superb quality as ever. The wide choice of materials and colours offered help you achieve exactly what you want and at a very good price. Highly recommended.
Service rating : From using Picture Frames Express website, to select and order the picture frame, through to delivery the service was very good. Product : I am very pleased with the picture frame recently received from Picture Frames Express. Good quality, quick delivery and a reasonable price.
Service rating : Everything was handled great. Had to check progress after initial confirmation email, but otherwise all good. Product : Very nice frame. Very good service. Leave you hanging a bit between confirming order and posting it but otherwise very happy with frame and cost
Service rating : Excellent, no problems. Product : A really excellent service, no problems at all, very nice frame, perfect fit, just what I wanted, many thanks.
Service rating : Website is good, wait times are given, no issues. Products are well packed. Product : As described, very good quality. As with the frames I've bought previously- lots of choice.
Service rating : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect. Product : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect.
Frame: C59 - 23mm Smooth cushioned black
Service rating : Excellent
Product : Excellent and very prompt service, thank you
Multiframe: A30 - 20mm Painted grain black
Lovely product - well packed and delivered quite quickly
Perfect dimensions and my limited edition print and the verification certificate look great in it
Frame: R197 - 15mm Flat painted grain black
Service rating : An excellent service. You get what you ask for and more. They are really helpful and will give advice if necessary. Frames arrive quickly with no hassle. Would strongly recommend them.
Product : I use Picture Frame express all the time. They are so helpful and the frames arrive quickly and are exactly what they say they are. I have asked for bespoke frames that are a little different and they have always been accommodating and helpful. I would really recommend them.
Frame: R308 - 32mm Rounded grain walnut
Top quality and service
Frame: P87 - 70mm Liguria black (high pattern)
Service rating : Great customer service and quick reply to an enquiry.
Product : really nice frame for an antique watercolour portrait, very pleased.
Frame: Bx23 - 30mm Flat grain black 52mm black box
Service rating : Excellent customer service. A real person emailed me straight back when I sent in a query via the customer service email. Very friendly.
Product : Really good customer service and a good quality bespoke frame. I had to get in contact as I thought the plexi glass was scratched but it turned out we hadn't removed the protective film from both sides of the glass. Customer service got straight back to me to let me know what to do.
Frame: C63 - 15mm Smooth cushion black
Service rating : Not received
Product : Still not delivered. Principally because of dreadful service and customer service from Parcel Force but the fact is it’s put me off the whole purchase
Frame: R407 - 52mm Painted grain reverse step walnut
Service rating : Excellent customer service. I have ordered a few times in the past and have always been very happy with the final product.
Product : I ordered from Picture Frames Express a few times. Brilliant service as always. Excellent quality, very pleased.
Frame: R955 - 30mm Painted grain Grey
Very happy with my purchase. It dropped a star because it took longer to arrive than expected, with no communication, but this was resolved quickly when I contacted the sales department.
Frame: A23 - 22mm Matt grain blue
Service rating : Excellent service and very helpful when I had a problem with payment
Product : Frame and mount was exactly what I wanted with a quick delivery. Perfect for framing my cross stitch. Thank you.
Accessory: Acrylic cleaning solution - 170ml
Frame: J15 - 15mm Flat oak with slight rounded edges
Service rating : Great
Product : The frames of natural wood are really nice and of good quality. I had custom made ones and unfortunately I ordered using the measurements sent to me with the pictures by a reputable USA art gallery which are wrong! so be sure to double check before you order. I also ordered one extra, senior moment. The only fallback is you cannot return custom made frames!!
Frame: R180 - 32mm Smooth flat black
Service rating : Great service in every aspect
Product : Good quality frame with plexiglass glass. Very reasonably priced for a custom size.
Website was user friendly too.
Frame: R911 - 38mm Painted vintage white
Service rating : No problem happy with frames
Product : Creaky pleased with frames
Frame: A30 - 20mm Painted grain black
Service rating : Very good communication, made the process clear and easy. User friendly website.
Product : Very happy with the frame made to a specific size and was kept informed throughout the process relating to manufacture and delivery.
Frame: R102 - 52mm Painted grain reverse step matt white
Exactly what I wanted very well made good quality and not expensive. I would recommend this company have bought several different frames all been excellent quality
Standard Frame: CF914 - 12mm Painted white - 20mm depth
Service rating : As already stated, Express usually means next day. Here it is about a week. They are clear about this on their website, but it does catch people out. I have found them very helpful on the phone too.
Product : I like Picture Frame Express as they have such a good range of float frames for canvases. The quality seems good. They come with all fixings. Expect to wait at least a week - we have come to expect Express to mean next day, but that is not the case. Postage is high on a single frame, so try to order multiple to keep costs down.
Frame: R187 - 85mm Painted grain reverse step black
Excellent
Frame: R369 - 52mm Painted grain black with silver inside line
Service rating : Snel geleverd, goede kwaliteit en zorgvuldig verpakt, verzonden.
Product : Mooie lijsten snel verzonden. Ik raad dit bedrijf aan. Ben ik heel tevreden over.
Frame: R178 - 32mm Flat cream drfitwood
Prompt service. Nicely made frame. Reasonable cost. Would recommend.
Frame: R102 - 52mm Painted grain reverse step matt white
This frame is very versatile and just the right depth. Frames from here are always well made packed extremely well and arrived in just a few days
Frame: R1054 - 70mm painted grain black gold line
Service rating : I use these guys all the time for my business and would be lost without them! The service and quality is amazing and the price is fantastic I thoroughly recommend them.
Product : Brilliant frames and an amazing price. I use them all the time and the customer service really could not be any better. Lovely people and a great product.
Frame: J15 - 15mm Flat oak with slight rounded edges
Expensive and not of particularly good quality
Frame: R910 - 38mm Painted vintage black
Excellent product, value and service.... Definitely recommend.
Frame: R308 - 32mm Rounded grain walnut
Service rating : :-)
Product : excellent quality
Mount: Soft white-Aq1
Fantastic!
Frame: D4 - 32mm Gold spot red vein (resin)
Service rating : great service
Product : beautiful frame - very well packaged. Good price too and seems to be good quality.
Frame: R487 - 18mm Dark grey painted grain driftwood
Service rating : Brilliant service, would use again
Product : Lovely frames, made to fit exactly and super quick delivery. Brilliant service!
Mount: Soft white-Aq1
Service rating : Very good
Product : Window mounts arrived quickly and were very well wrapped, with all corners well-protected. The ordering process was straight-forward too, and the prices very competitive.
Will use this company again.
Frame: R1009 - 40mm flat smooth black - 14mm pink slip
Very good quality, promptly delivered and an excellent selection process
Frame: R945 - 20mm Black with gold line
Service rating : Very efficient
Product : The frames arrived quickly, beautifully made, and carefully packer. Exactly what I wanted.
Frame: R782 - 40mm Flat very deep oak (veneer)
Service rating : Super and simple to order online. Great selection.
Product : Great purchase, very well packaged and speedy delivery!
Frame: J43 - 20mm Flat smooth black
Service rating : On line ordering was OK
Product : Not the cheapest but good quality
Frame: J43 - 20mm Flat smooth black
Really pleased with my purchases. I bought 2 frames of different sizes and colours. They were high quality, east to use, and look great.
Frame: R370 - 52mm Painted grain black with gold inside line
Prompt, accurate, excellent materials used. Shipping took a week, but I appreciate these are made to order. All in all, very warm recommendation and will be using the company again.
Frame: R1105 - 20mm Rustic green
Service rating : Delivery too long
Product : Very poor quality frame with very roughly done finish - distressed should not mean rough! Very expensive for what it was. I had to sand it down and repaint to be able to use it.
Mount: Guacamole-8416
Service rating : Prompt and efficient service. Immediately contacted me when I inadvertently ordered twice
Product : Very prompt service, good quality product.
Frame: A30 - 20mm Painted grain black
Frame: R1142 - 85mm Blue / black side
Beautiful frame looks great! Also fantastic quality and cut to fit the exact measurements I requested. Will definitely be buying again for my future artwork.
Frame: J12 - 21mm Flat solid oak
Service rating : great service
Product : always a good service when getting frames here, it's my first port of call
Frame: R487 - 18mm Dark grey painted grain driftwood
Service rating : I've used Picture Frame Express exclusively for my picture framing needs over the last 10 years. Their brilliant online ordering system is supported by easy to understand guides and their back office customer support is 100% human based and is excellent. They also ensure their finished products are packaged to ensure no damage in the delivery process. Whilst you pay a bit more than companies offering similar framing services I believe the service Picture Frame Express offer is worth every penny.
Product : This deeper rebated frame was ideal for presenting the embroidery piece that it was purchased for. The matt grey woodgrain effect and the sloping angle of the rebate created a perfect neutral space around the piece that enhanced its colours and form for the viewer.
Frame: R464 - 52mm Scooped grained dark blue grey
Great frame. Will definitely be getting more.
Frame: R711 - 20mm Stepped black wash
Great frame, made to order, good quality. Much cheaper than other shops.
Frame: C63 - 15mm Smooth cushion black
i have put all pictures in frames but not hung them yet. But I always find picture frame express very reliable and easy to put together
Frame: R1113 - 30mm Mottled blue / silver / black inside line
Love the frame and the mount, it looks fantastic with the painting.
Frame: R1053 - 70mm painted grain mahogany gold line
Service rating : The design tool is easy to use and gives you lots of options to achieve the look and feel you want. I have never been disappointed with this company.
Product : I have used this company to frame many works of art. Arrived in time and superb quality as ever. The wide choice of materials and colours offered help you achieve exactly what you want and at a very good price. Highly recommended.
Frame: J12 - 21mm Flat solid oak
Service rating : Excellent service. Always good contact. Great customer service.
Product : Excellent well made frame. Super quality
Frame: R572 - 30mm Painted grain red
Excellent service for a large bespoke frame 👍
Frame: A30 - 20mm Painted grain black
Service rating : Well simple I just come out my idea
Product : Prefect fit for my landscape poster
Multiframe: A30 - 20mm Painted grain black
Service rating : Very good. They dealt with a minor issue promptly.
Product : Happy with this product. Good quality and well packaged.
Frame: J12 - 21mm Flat solid oak
Service rating : good
Product : Everything was straightforward and I was please with the result
Frame: K21 - 50mm Antique gold (resin)
Service rating : Very reliable!
Product : Excellent quality product!
Frame: R1133 - 20mm Square oak (veneer)
Service rating : From using Picture Frames Express website, to select and order the picture frame, through to delivery the service was very good.
Product : I am very pleased with the picture frame recently received from Picture Frames Express.
Good quality, quick delivery and a reasonable price.
Frame: R106 - 52mm Painted grain reverse step black
Great Quality
Frame: AL - P11 - 04 - 7mm Frosted silver
Great service and quick response to my emails. Frame design and quality was top notch!
Frame: J88 - 57mm Flat oak rounded back edge
Service rating : Everything was handled great. Had to check progress after initial confirmation email, but otherwise all good.
Product : Very nice frame. Very good service. Leave you hanging a bit between confirming order and posting it but otherwise very happy with frame and cost
Frame: K21 - 50mm Antique gold (resin)
Service rating : Excellent, no problems.
Product : A really excellent service, no problems at all, very nice frame, perfect fit, just what I wanted, many thanks.
Accessory: Acid free - Backing
Service rating : Website is good, wait times are given, no issues. Products are well packed.
Product : As described, very good quality. As with the frames I've bought previously- lots of choice.
Frame: C63 - 15mm Smooth cushion black
Service rating : Excellent!
Product : Always good service and quality products.
Frame: J43 - 20mm Flat smooth black
Service rating : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect.
Product : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect.