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Service rating : Excellent service, good description of all frames on site, fast delivery.Thank you, would use PFE again.Product : Great looking frame, fast service.
Service rating : Perfect frame and excellent and friendly customer service! Would definately use again and recommend.Product : Really lovely frame! Our photos looks amazing in it!
Picture Frame & mount
Very good communication, fast delivery and the frames are great quality and a good bargain.
I've ordered frames several times. They are always beautifully made and extremely well packaged. Normal frames have always arrived two days after I ordered them and the one with different sized windows arrived four days after I put the order in. Fantastic service.
Service rating : Fantastic experience all round, lovely frames speedy service and great value. 100 % recommendProduct : It frames the image really well
Service rating : First class could not ask for more. .Product : On time as always and in perfect condition.
Service rating : I have been a customer for some time and whenever I order frames I know that they will be beautifully made, delivered really quickly, and packaged in recyclable material in such a way that means that they cannot get damaged in transiit.Product : I am a textile artist and these box frames are idesl for my work as they don't sqush the fabric. My customers always ĺove the frames - and I can get them custom made for individual pictures.
Service rating : Fantastic service, arrived on time. Plenty of information was provided about the product before I ordered and the website was very easy to use. When the frame arrived it was very well packed. The frame is very good quality and looks very robust. I can't wait to give this gift to my family and see it hanging on their wall, it will be a perfect addition.Product : Excellent exactly what I was looking for.
Service rating : The frame delivered was exactly what I wanted and it was well packaged.Product : The product was excellent.
An excellent product delivered on time
I was happy with the quality of the mount and it was true to size. I have since ordered some frames and they are good too - not as high spec as from a high street frame shop, but good for lower budget items.Only (fairly minor) thing that could have been done differently is that it would have been nice to have been sent an email with the estimated delivery date.
Service rating : The website worked well - but once I ordered the frames there was no communication about deliver times or methods. The frames showed up one day wrapped in bubble wrap but not in any sort of box. I’m disappointed that the entire delivery process was so totally vague and unprofessional .Product : They were nice frames as expected
Last tie frames made not acurat, must be 276mm, but was cuted 275mm
Service rating : Timely delivery and well packaged to ensure product was safe. Happy with quality of frame.Product : Quality product and as it ordered.
Service rating : Bought two bespoke large-sized frames, one in aluminium and one in Oak. They are superb quality, easy to fit the pictures in to the frames and were delivered quickly. When calling to confirm delivery dates, customer services were very cheerful, polite and very efficient. Impressive service and high-quality products.Product : Excellent quality and service.
Service rating : Really good service and quick turn around. No sooner ordered and it was delivered.Product : Item exactly as shown and really good quality.
Fast and efficient service with a well made product. Have used them before and will do so again.
Service rating : Very good protected packaging and quick service.Product : Excellent lightweight and well made picture frame.
Good website. Good selection of frames and fast service. Frames arrived well packed.
Service rating : Very easy to order online, arrived quickly and was told when they had been dispatched so knew when to expect them. Great quality and packed really well so very protected. I will be using them again and would definitely recommendProduct : Great product, smart frame. The only part that could have been helpful is if there had been drill holes in the back for mounting the frame.
Service rating : Excellent - great quality product which easy to design. I’m an artist and use the mounts for exhibition purposes.Product : Excellent quality, will purchase again
Materials and service are efficient and good value. It could be even better with less plastic packaging.
Service rating : I normally don't bother with reviews, but this time I will because I am so pleased with my purchase. The order came through exactly as specified. Well packaged and in perfect condition.Product : I had been given three photos of nephews at graduation. I dislike having pictures in frames on furniture but wanted to display them. I looked therefore for a frame that I could hang on the wall in which the three photos would be displayed vertically rather than side by side. The C63 Multiframe was perfect. Well made and stylish.I really am very pleased with the result. The frame looks so good and it has really done the photos justice.
Service rating : First time used. Good guidance through frame/mount design. Swift delivery. Very pleased with result.Product : See earlier comments - nothing further to add.
Service rating : Prompt delivery, easy to order,very good value for money, frames were as expected.Product : As previously described thanks
Service rating : Straight forward ordering processProduct : Does the job - good quality for the price
Easy to order, quick delivery, good price.
Service rating : It was exactly what I wanted and was received very quickly. I'd definitely use them again!Product : Exactly what I wanted and a very quick turnaround!
Service rating : Easy to order exactly what you want.Product : Nice oak frame, as described
Service rating : Delivery was speedy. Website ordering template is excellent as it includes all dimensions including rebate depth and width which is important for different depth pictures.Product : I asked for 3 fixings across the corners on my orders but despite my request they continued to only use 2 v nails on all 25 frames. As the mouldings were 2" wide this stops future warping. One of the frame corners only had one but had a dent where the second nail should have been. Clearly the gun had run out and whoever forgot to redo the missing one. I also requested they make sure the front of the frame joints were flat ( because they were not last time I ordered) which they did achieve. Complaints procedure says you must notify them within 2 days which is not always possible as I did not notice the missing v-nail until framing up so can't use that frame .
High quality and prompt
Service rating : Worked very well, fast and exactly to specification. Would use againProduct : Great frames, well finished and packed
Service rating : Always been very happy with their service. I minor mishap did happen with my last order but it was sorted faster than a fast thing, very politely and very professionally! They are great! :)Product : spot on. Good quality and well packaged
Service rating : Very efficient and professionally produced frames. Excellent!Product : Excellent frame. You can trust this company.
Lovely frame and quick delivery!
Service rating : They provided exactly what I wanted. They were very helpful with information about a previous order.Product : It was exactly what I wanted and of good quality.
Great value and good quality. Very fast delivery.
Service rating : good quality and quick deliveryProduct : fine - good value and easy to use
Service rating : Extremely quick service,they dispatched my custom made frame the day I ordered it.The product was beautifully made and safely packaged.I can’t see how you could improve on this service.Many thanks.Product : This is how all online shopping should work.
Service rating : Bespoke frame, perfectly to size and nice quality. Well packaged and delivered within a very reasonable time for such an order.Product : Great quality to exact dimensions sent and speedy service when considering this was a bespoke frame order.
Great frame easy process prompt tracked delivery 👍
Excellent service. Frames arrived really fast, well packaged. Would definitely use again.
Service rating : I'm a repeat customer and I do so because quality & service are excellent.Product : Great service and product every time so far and I've ordered many frames. I do think a loyalty or quantity discount scheme would be great though! Thanks
Excellent service, frame size to the mm
Service rating : Perfect sizing, quick delivery. Thank youProduct : perfect sizing, thank you
Outstanding in every way. Superb range of frame styles, colours and sizes, perfectly made and fast , friendly service.
Great product, great support, good pricing. Highly recommended.
Service rating : Very, very good website that makes it easy to buy confidently (you can upload your painting and see what it looks like in different frames). Bespoke orders arrive very promptly and are always beautifully packed. If you get stuck on placing your order the sales staff are extremely helpful.Product : Fab. This is to be an 80th birthday present and I think she will be delighted.
Fast service with reliable delivery times
Service rating : Good service both online and over the phone. Really nice product and good value for money. Would definitely buy from them again.Product : Looks as it did in the photo. Good finish and looks great with an old print.
Service rating : good qulaity delivered promptlyProduct : good value thank you, easy to use
Very efficient and the product up to expectations. I have used them many times
Service rating : excellent serviceProduct : excellent service excellent service excellent service excellent service
Intuitive online design and ordering, fast delivery, excellent frames.
Excellent professional service. Excellent product at a great price.
Service rating : The products arrived crazy well packaged... On time... As expected.Product : The finish of the frame was beautiful and well worth the price - I was a bit miffed that I was paying so much for a relatively small frame but when it arrived I was delighted. The quality is excellent and the mount was a perfect fit for my painting.
I have found how reliable Picture frames Express are with always getting what you order both size and colour plus mounts are always without fault for ypur precious work.
Frames perfectly made. Prompt delivery. I have more photos and paintings to frame and will use Picture Frames Express again.