Service rating : Always fast efficient service Product : This is my go to frame. I am a professional artist and use this as a standard frame. It is great quality with a subtle soft white colour. I mount board floating in this frame so have to add small wood blocks but still it is the best I have found
Service rating : Most aspects are very good, only delivery is a little slow compared with other retailers. Product : Beautiful frame, just as depicted and to my dimensions. Very reasonable price too.
Service rating : Huge selection of frames. Quick delivery, well packaged. Reasonable prices. Product : Nice, well made frame. This is a good looking wooden frame which is the exact measurements I required. Delivery was quick and very safely packaged.
Service rating : The website was superb. Full of helpful options which enabled me to get the frame just right. No other frame website came close. Delivery was good and the frame arrived safely Product : Well made. Website for choosing the frame was excellent. It included many helpfl options for getting the frame just right
Service rating : Excellent and professional service! Product : I buy my frames from Picture Frame Express every year, haven't come across anyone with better prices.
These metal frames are very slick and go very well with my bright screenprints.
The downside is they scratch easily and can't be repaired as far as I know. The corners are very sharp and its easy to get cuts on your fingers. However the look really good, I got some wooden frames priced up the other day it would be £57, same size in this frame was £23. When you are getting many frames for an exhibition these frames are life saver!
Service rating : Service was quick this time but the lack of order status update by email can be a problem. Product : Good service and good quality frames. Protective packing for shipment is excellent. Frames Express could improve by emailing status of order information.
Service rating : Great customer service. I emailed to check on delivery and received a prompt reply. Product : The frame arrived really well packaged, in a huge box, with lots of protection material around it. When I first read the instructions on how to put my print into the frame, I was a bit confused. It's certainly not the usual sliding clips, remove the back, insert the print and you're done. I eventually sussed it out and my print looks great. I was worried about my measurements, but it's a perfect fit. Will definitely be using Frames Express again.
Service rating : When I rang to enquire about some backing board details, the lady was very helpful. I got through to her with the minimum of delays, which was fantastic. The box Frame arrived much more quickly than I thought it would. It was very well packaged and in a good condition. Product : My box frame is exactly the right size, is beautifully made and arrived very quickly, with all the fittings ready to use. I couldn't recommend the firm highly enough
Service rating : Prompt delivery in very good packaging. Excellent value. I’m a regular customer. Product : Another excellent frame from Frames Express. This is my third order of this type of frame.
Service rating : As previous submission. Product : As with previous orders, the frames come very well packaged. Although the 5 wooden frames had a couple of small dents and chips, this isn't really a concern for me because I give them several coats of paint. In the past I have been sent the wrong colour frames but these were quickly replaced. I had a problem with the Royal Mail courier service who gave me 2 different delivery times on a Friday only to be told that they were then unable to deliver. The frames eventually came on Monday, which for me was too late to frame my paintings. However, the price of these frames is excellent.
Service rating : Excellent service, and very helpful. Product : I have had several frames made by this company in the past few years, and they are always perfect, well made, and exactly to the measurements I supply. On this occasion I realised I'd made a mistake in my measurements after I'd ordered, so I contacted them, they made the alterations for me with no fuss or bother and were very kind. Fast delivery, within a week, and very carefully packaged.
Service rating : Arrived quickly and undamaged (it was well packed) Product : A beautiful frame that suits my study perfectly - it was cheaper than alternatives from other companies and looks better. I’m very happy!
Service rating : Super easy process to order. Excellently packaged and safely delivered. Really good, solid frame. Will definitely use again and have already recommended to others. Product : Super easy process to order. Excellently packaged and safely delivered. Really good, solid frame. Will definitely use again and have already recommended to others.
Service rating : I have used Picture Frame Express repeatedly and was always happy with their service ans products. Highly recommended. Product : I love this frame. Ordering easy and delivery speedy. Good value for money compared to other frame makers.
Fast, good neat work. Websute easy to understand hiw to work out measurements for mount and frame. My order arrived quickly and was exceptionally well packaged.
Service rating : We are very happy with the service we received. The frames we ordered were extremely well made. We particularly appreciated that the frames arrived very well packaged and in perfect condition. Product : The frames are exactly what we wanted. The ordering process was very easy and the frames arrived extremely well packaged. I would not hesitate to recommend.
The black coastal frame is elegant and enhances smaller paintings. This frame has been very well received by my customers. The white coastal tray allows the artist to paint the inside section to match the art work and give a unique effect. Very pleased with this frame I highly recommend them.
Service rating : They provide excellent service and advice Product : The frame looks great and is good value for money. The only reason I give it 4* not 5 is that they can be quite fragile, if you accidentally knock it or scrape it it will damage easily. Great with care and it will be fine.
Service rating : All happened as it should Product : Happy with the frame although slight difficulty in making sure the measurements were right. Especially if we wanted a mount. We decided against the mount to simplify it. The fit was good when it arrived.
These look great and are relatively easy to attach a canvas to with screws or Velcro. Treat them very carefully as they are easily damaged, the only reason I gave 4* instead of 5.
Service rating : Good communication and excellent service. Even delayed delivery per my request due to holiday. Product : Second frame bought to mount old family oil paintings. Wanted a new look to go wth modern house instead of existing dark oak. Great value compared to other sites I looked at and excellent service.
Service rating : Excellent customer service. Frame was well packed. Product : Looks great! The handing d-ring parts didn't arrive with the frame, but I contacted customer service and they sent it straight out.
Service rating : Good customer service by phone and email when I needed it. Best of all is the quick turnaround on orders. Product : I’ve purchased four of these frames now. They’re well made, reasonably priced and delivered quickly.
Frame: J13 - 35mm Flat oak
Frame: AL - P262 - 003 - 30mm Flat highly polished silver
The frame complimented my picture perfectly
Standard Frame: CF909 - 10mm Painted light stone - 22mm depth
Service rating : Always fast efficient service
Product : This is my go to frame. I am a professional artist and use this as a standard frame. It is great quality with a subtle soft white colour.
I mount board floating in this frame so have to add small wood blocks but still it is the best I have found
Frame: R180 - 32mm Smooth flat black
Service rating : Great all round
Product : Very happy with the products I received.
Frame: R890 - 70mm Painted grain reverse step matt white
Fast delivery and high quality frames and mounts.
Frame: R529 - 32mm Flat oak
Service rating : Most aspects are very good, only delivery is a little slow compared with other retailers.
Product : Beautiful frame, just as depicted and to my dimensions. Very reasonable price too.
Frame: J12 - 21mm Flat solid oak
Service rating : Huge selection of frames. Quick delivery, well packaged. Reasonable prices.
Product : Nice, well made frame. This is a good looking wooden frame which is the exact measurements I required. Delivery was quick and very safely packaged.
Frame: N49 - 22mm Dark grain walnut
Quality frame and mount, delivered safely on time. Easy to use website, affordable prices.
Frame: BX101 - 20mm light oak (veneer) - 9mm oak box
Frame: J90 - 30mm Flat painted grain black
Prompt. Good service.
Frame: J25 - 20mm Flat ash with slight rounded edges
Service rating : Excellent
Product : Good service, excellent range of product options, quick delivery, secure packaging, and reasonable pricing
Frame: A30 - 20mm Painted grain black
Well made frames with good value for money - communication also excellent
Standard Frame: CF113 - 10mm Painted grain white - 22mm depth
Multiframe: J43 - 20mm Flat smooth black
Quality producr
Frame: R1056 - 20mm Light walnut (veneer)
Service rating : The website was superb. Full of helpful options which enabled me to get the frame just right. No other frame website came close. Delivery was good and the frame arrived safely
Product : Well made. Website for choosing the frame was excellent. It included many helpfl options for getting the frame just right
Frame: AL - P34 - 250 - 5mm Flat matt black
Service rating : Excellent and professional service!
Product : I buy my frames from Picture Frame Express every year, haven't come across anyone with better prices.
These metal frames are very slick and go very well with my bright screenprints.
The downside is they scratch easily and can't be repaired as far as I know. The corners are very sharp and its easy to get cuts on your fingers. However the look really good, I got some wooden frames priced up the other day it would be £57, same size in this frame was £23. When you are getting many frames for an exhibition these frames are life saver!
Frame: A36 - 12mm Graphite silver
Service rating : Perfect
Product : Very smart and exactly as we hoped for, frames our picture perfectly
Frame: R180 - 32mm Smooth flat black
Service rating : Service was quick this time but the lack of order status update by email can be a problem.
Product : Good service and good quality frames. Protective packing for shipment is excellent.
Frames Express could improve by emailing status of order information.
Standard Frame: AL - P11 - 21 - 7mm Matt black
Service rating : Great customer service. I emailed to check on delivery and received a prompt reply.
Product : The frame arrived really well packaged, in a huge box, with lots of protection material around it. When I first read the instructions on how to put my print into the frame, I was a bit confused. It's certainly not the usual sliding clips, remove the back, insert the print and you're done. I eventually sussed it out and my print looks great. I was worried about my measurements, but it's a perfect fit. Will definitely be using Frames Express again.
Frame: Bx3 - 33mm Painted grain white 30mm white box
Service rating : When I rang to enquire about some backing board details, the lady was very helpful. I got through to her with the minimum of delays, which was fantastic. The box Frame arrived much more quickly than I thought it would. It was very well packaged and in a good condition.
Product : My box frame is exactly the right size, is beautifully made and arrived very quickly, with all the fittings ready to use. I couldn't recommend the firm highly enough
Frame: R1060 - 54mm Brushed Silver and Black (side)
Service rating : Prompt delivery in very good packaging. Excellent value. I’m a regular customer.
Product : Another excellent frame from Frames Express. This is my third order of this type of frame.
Frame: R1151 - 35mm Ornate gold
Standard Frame: K27 - 57mm Gold daliha (high pattern)
Excellent condition and quality frame. Excellent package quick delivery.
Frame: R38 - 85mm Scoop obeche (unfinished)
Service rating : Brilliant.
Product : Excellent frames and fantastic service.
Frame: R231 - 85mm Painted grain reverse step matt white
Service rating : As previous submission.
Product : As with previous orders, the frames come very well packaged. Although the 5 wooden frames had a couple of small dents and chips, this isn't really a concern for me because I give them several coats of paint. In the past I have been sent the wrong colour frames but these were quickly replaced. I had a problem with the Royal Mail courier service who gave me 2 different delivery times on a Friday only to be told that they were then unable to deliver. The frames eventually came on Monday, which for me was too late to frame my paintings.
However, the price of these frames is excellent.
Frame: J43 - 20mm Flat smooth black
Service rating : Excellent service, and very helpful.
Product : I have had several frames made by this company in the past few years, and they are always perfect, well made, and exactly to the measurements I supply. On this occasion I realised I'd made a mistake in my measurements after I'd ordered, so I contacted them, they made the alterations for me with no fuss or bother and were very kind. Fast delivery, within a week, and very carefully packaged.
Frame: B24 - 32mm Pattern black
Service rating : Quick and easy to use
Product : Great value
Easy to assemble
Frame: R231 - 85mm Painted grain reverse step matt white
Service rating : Very good, quick delivery
Product : Very well made and quick delivery.
Frame: C8 - 65mm Victorian dark oak gold line
Service rating : Arrived quickly and undamaged (it was well packed)
Product : A beautiful frame that suits my study perfectly - it was cheaper than alternatives from other companies and looks better. I’m very happy!
Standard Frame: Bx13 - 20mm Smooth black 9mm black box
Received items very quickly
Mount: Soft white-Aq1
Good, efficiently packaged arrived beautifully unmarked.
Frame: R640 - 20mm Painted vintage blue
Service rating : Excellent. Will use again.
Product : I love the frame. Just perfect. Thank you.
Standard Frame: D4 - 32mm Gold spot red vein (resin)
Service rating : Super easy process to order. Excellently packaged and safely delivered. Really good, solid frame. Will definitely use again and have already recommended to others.
Product : Super easy process to order. Excellently packaged and safely delivered. Really good, solid frame. Will definitely use again and have already recommended to others.
Frame: R992 - 20mm Painted grain black
Excellent fast service as always from this team, with a good value product.
Frame: R1101 - 80mm Jenitiri gold (high pattern)
Service rating : Excellent fast delivery for a bespoke product .
Product : Quick turnaround of order and excellent quality frame
Frame: AL - P15 - 03 - 10mm Polished silver
Service rating : Excellent
Product : The frames are beautifully made, absolutely to custom size and very well packed and dispatched.
I would highly recommend this supplier
Frame: N90 - 47mm Black and gold crackle gold line
Service rating : Good frame. Fast delivery. Very satisfied.
Product : Good frame. Fast delivery. Very satisfied.
Standard Frame: J32 - 20mm Reverse green double gold line
Frame: J32 - 20mm Reverse green double gold line
Accurate and speedy
Frame: R875 - 15mm Flat white
Service rating : Very quick
Product : Very efficient service from ordering online through to prompt delivery of an excellent frame.
Frame: R104 - 30mm Regency white wash gold burnish (high pattern)
Service rating : I have used Picture Frame Express repeatedly and was always happy with their service ans products. Highly recommended.
Product : I love this frame. Ordering easy and delivery speedy. Good value for money compared to other frame makers.
Frame: J34 - 31mm Faint gold crackle effect gold leaf
Service rating : Excellent.
Product : Great frame, quick delivery, great price.
Standard Frame: CF112 - 10mm Painted grain black - 22mm depth
Mount: Chalk white-7001
Fast, good neat work. Websute easy to understand hiw to work out measurements for mount and frame. My order arrived quickly and was exceptionally well packaged.
Standard Frame: AL - P11 - 03 - 7mm Polished silver
Service rating : Good comms
Product : Nice quality frame at a good price.
Frame: P21 - 30mm Rounded dark grain mahogany
Service rating : We are very happy with the service we received. The frames we ordered were extremely well made. We particularly appreciated that the frames arrived very well packaged and in perfect condition.
Product : The frames are exactly what we wanted. The ordering process was very easy and the frames arrived extremely well packaged. I would not hesitate to recommend.
Frame: R1128 - 33mm Flat antique gold
Huge range of frames, easy to order and fast delivery. Very pleased and would order again.
Frame: R1093 - 45mm Painted black 'coastal tray'
The black coastal frame is elegant and enhances smaller paintings. This frame has been very well received by my customers. The white coastal tray allows the artist to paint the inside section to match the art work and give a unique effect. Very pleased with this frame I highly recommend them.
Standard Frame: CF114 - 10mm Natural - 22mm depth
Service rating : They provide excellent service and advice
Product : The frame looks great and is good value for money. The only reason I give it 4* not 5 is that they can be quite fragile, if you accidentally knock it or scrape it it will damage easily. Great with care and it will be fine.
Multiframe: J90 - 30mm Flat painted grain black
Frame: C59 - 23mm Smooth cushioned black
Service rating : All happened as it should
Product : Happy with the frame although slight difficulty in making sure the measurements were right. Especially if we wanted a mount. We decided against the mount to simplify it. The fit was good when it arrived.
Frame: R1096 - 15mm Oak (veneer)
Excellent quality
Standard Frame: CF111 - 10mm Painted grain brown - 22mm Depth
These look great and are relatively easy to attach a canvas to with screws or Velcro. Treat them very carefully as they are easily damaged, the only reason I gave 4* instead of 5.
Frame: J13 - 35mm Flat oak
Service rating : Good communication and excellent service. Even delayed delivery per my request due to holiday.
Product : Second frame bought to mount old family oil paintings. Wanted a new look to go wth modern house instead of existing dark oak. Great value compared to other sites I looked at and excellent service.
Mount: Dawn mist-8628
Service rating : Quick, efficient, excellent range. Would recommend
Product : Completed the photograph of our son ‘s wedding perfectlt
Frame: D10 - 10mm Bright gold with matt gold sides
Frame: R887 - 20mm High gloss walnut black edges
Service rating : Promptly and correctly filled order
Product : Excellent quality. Arrived promptly.
Frame: J90 - 30mm Flat painted grain black
Service rating : Excellent customer service. Frame was well packed.
Product : Looks great! The handing d-ring parts didn't arrive with the frame, but I contacted customer service and they sent it straight out.
Mount: White-8001
Service rating : Excellent company highly recommended. Always there to help on the phone if needed
Product : Always excellent
Standard Frame: R1160 - 68mm Obeche (unfinished)
Service rating : Good customer service by phone and email when I needed it. Best of all is the quick turnaround on orders.
Product : I’ve purchased four of these frames now. They’re well made, reasonably priced and delivered quickly.