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Service rating : Quick, efficient, well wrapped, well delivered and a beautiful product just as I asked. What more could I want? :)Product : Great, just what I needed for my project :)
Service rating : I have ordered from this company several times now and I am delighted with their frames. Only once was a frame damaged in transit but this was quickly replaced. They will always be my go to company for frames.Product : These frames are well made and look great. I am very pleased with the quality and they are a sensible price.
Service rating : Fast delivery ,it really was express. And the quality of the frames was excellent considering the cost. 5 out of 5 everytime thank youProduct : great quality for the price
How easy to get your picture framed for a reasonable price..........I was quoted for £282 for a picture frame by my local shop but with PFE I managed to get it framed just around £100 ! Measure it correct you would get ideal frame from PFE !
Punctual delivery, got exactly what I ordered.
Service rating : Ordering was easy, delivery was good.Product : Quality of the product was bad.- Cheap looking/feeling (wood & paint)- Paint was poorly applied- Frame is warped on one side and sags Overall not worth the amount of money spent.
Excellent service. Frame is exactly what we wanted. Good quality and prompt delivery. Would certainly recommend this company.
My wife and I were wanting to frame old photos of our parents but of course that were an unusual size and would not fit into standard frames. With Pictures Frames Express you can specify the photo/picture size and then customise the mount and frame. We now have four identical size frames housing four not so same size photos and very impressive they are too. The service is efficient and the packaging protoceratops everything well. What more could you want.
Excellent frames and arrived on time.
Service rating : Good service, no problems ordering and receiving and without delay. Also pleased with the product supplied. Well happy with it.Product : It is a good picture frame, well made and the correct size asked for.
Service rating : Quick delivery of a quality product made to order. you.Product : Quick delivery of a quality product made to order. you.
Service rating : excellent service & speedy deliveryProduct : quality very good & well packaged for delivery
Service rating : I hand finish the frames I have purchased through Frames Express. It would be nice to have a choice of a larger range of unfinished(bare wood) frames specifically with deeper rebates as I am framing canvases which are min 20mm deep. If the range was increased to include a wider selection of traditional deep rebate unfinished mouldings I would use your services much more often. ThanksProduct : A nice finish. It would be nice to have a selection of deeper rebate finished frames also thanks
Service rating : Really good and quick service. I frame my oil painting and like the fact that I have the option of not buying glass and a hardboard back. Being able to specify the thickness of the panel so that the clips can be set at the correct position is also really helpful. A really useful feature would be to be able to insert your picture into the frame to see what it would look like, maybe one for the future.Product : Excellent frame. Well made.
Service rating : Used them a couole of times. Great value and good serviceProduct : Item as expected and delivered i. Good time
Service rating : This is the second time I purchased a frame from FrameExpress. Good quality and sturdyProduct : Immaculate, good quality, and sturdy
Service rating : Excellent product and wonderful customer service. My paintings look beautiful in these lovely frames. When I had a query it was dealt with promptly.Product : The frames are of excellent quality and were assembled to a high standard.
Service rating : Good choice of frame materials, reasonable prices, good quality manufacture and very rapid delivery.Product : Same comments as noted above.
Service rating : Inexpensive, well-made and quick turn-around. I cannot fault the service I get from Picture Frame Express and have used them several times.Product : Great communication. Easy to use website.
Service rating : Top quality - fast serviceProduct : Top Quality frame - elegant
Service rating : fast delivery and well packedProduct : nice frames for small paintings
very well made
Service rating : Easy to order made to measure frame. Good choice good priceProduct : Made to measure for picture, easy to mount
Service rating : I was very pleased with the mounts and the service. I will definitely be using them again.Product : Very good product. Mounts were well cut.
Service rating : Efficient and courteous service which does exactly what it says on the tin.Product : Good product and workmanship reasonably priced.
Service rating : Quick service. Clear, easy to use website. Would use again.Product : Good quality, well wrapped
Service rating : Very fast service and the frame was exactly as requested.and at a reasonable price. Very pleased to be able to get a bespoke frame so easily..Product : Excellent quality frame.(but using ParcelForce to deliver was a disaster).
Service rating : I have used Picture Frame Express for several years now, and I normally allow between 1 & 2 weeks from time of order to receiving the frames - not a problem as I know to allow this.I can’t believe this frame was delivered within 36 hours of placing the order - excellent service. In fact it threw me, as I hadn’t finished the painting when it’s frame arrived, so I didn’t dare tell my customer the frame had turned up, or I’d have been under pressure to finish the painting.Product : Beautiful frame and nicely made.
Service rating : Really easy to use website and our order arrived really quickly. Very happy with our purchase.Product : Great quality and very happy with our purchase
Service rating : The frames were as advertised, well made and finished. Delivery and packing very good.Product : Beautiful black wood frames. Really well made. Suit art prints and similar.Perspex glazing is lighter for hanging.
Service rating : I ordered a double photo frame for my daughter's birthday and was very pleased both with the quality of the product and the reliability of the service, including the packing.Product : Excellent. Looking forward to seeing the frame on the wall with wedding photos in.
Professional and efficient. With good product, reasonably priced…Can’t ask for more.
Service rating : It was qjick and easy to do. Fast delivery time and very securely packaged.Product : Well made, lovely colours.
Service rating : Beautiful frame and excellent service, highly recommended.Product : Beautiful frame and lovely finish.
Service rating : I have bought frames here several times usually in multiples, each time there has been a slight fault with at least one frame but I’m very pleased to say that these were replaced fast each time. Thank youProduct : Tiny dent in wood but other than that fine, no time to have this one replaced!
Service rating : Easy ordering and well packaged delivery.Product : Good quality mounts and customised as required
I am the least creative person I know. I purchased an oil painting for a friend and had no idea what type of frame was the best. The representative from Frames Express was very helpful and understanding. She gave me several optional frames and together she helped me choose the perfect frame for my oil painting. The process from ordering online, phone conversations and receiving my frame was smooth and professionally handled. I will definitely be going back for more frames and have already recommended this company to my sons.
Service rating : Efficient service and the items were very well packed. The mouldings that I wanted were out of stock and I accepted that I may need to wait. It would have been helpful if I had been supplied with idea of when the product was expected to be in stock again.Product : Would prefer a deeper rebate but the product was good and the craftsmanship was excellent.
Service rating : lovely product , quick and efficient serviceProduct : lovely item good quality and efficient service
Service rating : Very good service and great framesProduct : Great frame for my requirenpments
Service rating : Quick delivery. Quality product. Excellent customer service (contacted me as slightly different sizes)Product : Quality products. Exactly what wanted
Service rating : I have used Frame Express for several years. They have a good selection of reasonably-priced mouldings and the website is easy to use. What more could an amateur artist want!Product : Gorgeous subtle colouring
Service rating : Good price. Clear instructions. Arrived on time. Perfect fit with pictures.Product : They appeared exactly as they had in the catalogue and are a clever and simple design for use by average non technical purchaser.
Service rating : The frame was excellent. The delivery and notification was stressful as no note was put through the door when they failed to find me and when I had rearranged the re-delivery they didn't require a signature after all.Product : The frame was exactly as described.
Service rating : Prompt, and you get what you ordered! You tell them what you want, they send you what you asked for. I have bought many frames on this site and have always been impressed by their service! Well done. I'll be back soon!Product : Really good professional service, will definitely use again and again and again!
Service rating : I have used Picture Frame Express before and will not hesitate to use them again. Always quality, rapid delivery, and excellent service. Thank you.Product : Quality, service, and speed.
Service rating : Good quality product - well constructed and website photos are accurate. Easy to set up picture into frame.Product : Very good product, and accurate sizing.
Service rating : No picturesProduct : Not pictures in frame……..
Service rating : User friendly website and good to have a guide on how to measure the painting to make sure the frame is the right size. Once frame arrived the instructions on how to hang the painting in the frame was very useful as well. Love the frame we received.Product : The painting looks fantastic in the frame
Service rating : Second time of ordering from them and delighted with the products. Look amazing for the price. Quick delivery very well and safely packaged. Fun and easy ordering playing around with styles and mounts etc.Product : They look so much more expensive than they were.
Service rating : Well packaged and fast delivery.Product : Well made & put together. Looks more expensive than I was expecting. I was initially dubious about it being perspex rather than glass but I really couldn't tell the difference. If you're framing art that is inexpensive & on paper I highly recommend the self adhesive mounting board to prevent any wrinkles or bagging.
Service rating : Have used before and always excellent. Prompt delivery and quality frames. Frames were for major London exhibition and were great.Product : Always efficient and responsive to enquiries. Excellent frames.
What I expected
Service rating : They have supplied dozens of frames without a single mistake over several orders. Lightening fast service and general response. Very reasonably priced. Highly recommend.Product : Exactly as ordered, very pleased
The frame and mount boards I ordered arrived promptly and were well packaged.to resist damage in transit. Yes I would buy again from Picture Frames Express.
Service rating : Prompt delivery and quality product. Thank youProduct : Good product. Don't know what more I can say. Will use again
Service rating : Delivery was much quicker than expected, judging by the potential schedule laid out in the website.Product : Nice frame, my print looks good in it. Pleased with my choice and the service.
Service rating : I have bought frames from this company before. This time there was a small problem with one of the frames and the company quickly (within 48 hours!) replaced the marked frame with great politeness and helpfulness. I would thoroughly recommend them.Product : Got exactly what I wanted. The process of ordering them was very thorough.
Service rating : I asked for 3 corner staples across the mitres in the instructions on my order as previously they had only used 2. They actually rang me to check what I meant before starting which was good customer service. This is the 3rd time I have ordered from them and will again. Delivery was speedy packing boxes were using recycled cardboard which is good forthe planet.Product : As ordered. Website is excellent as it tells you the dimension not only of the outer frame but also all dimensions of the rebate which is important to ensure room for depth of your work and the mount card.
Service rating : Excellent quality, easy online ordering - good serviceProduct : Excellent quality product