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Service rating : Another beautiful frame - I am so glad I found your website. My frame arrived within four days - great service for a hand made item - and was extremely well wrapped in recycled packaging. My cross stitch picture looks fabulous in it. Look forward to ordering more in the future.Product : For someone like me who is not particularly computer savvy this website is easy to navigate and I have always managed to get exactly what I want. I used to send my cross stitch pictures away to get them framed - at considerable expense - but now I can choose from an extensive range of frames and mounts and get them made to my specifications. Every frame I have bought has been beautifully made and this last one has been no exception. I was thrilled with the result.
Service rating : Exactly as described, good quality, well packaged & incredibly speedy. Have purchased before & will do so again.Product : Said all I want to say above.
Service rating : Great service!! Easy to use! Have used them twice both times items were as described and delivered on time!!! I would use again and recommend!!Product : Item was delivered on time and exactly as described
Quality and speed. I am very happy
Service rating : Was good and mount was great!Product : Mount was perfect! No complaints
Service rating : Excellent quick service - fabulous framesProduct : Perfect frame just as ordered
Service rating : I needed this frame in a hurry (a matter of days) for an upcoming exhibition and Frames Express we’re able to have it ready for me to collect when I wanted. Was delighted with the frame and top quality service as always.Product : Faultless quality. I needed this in a hurry for an art exhibition. I also needed it to fit perfectly so gave very tight measurements which I was later a little worried about as there was no margin for error. The frame fitted perfectly with the end result exceeding my high expectations! (All of the frames in my exhibition were by Frames Express).
Service rating : Good and efficient service, though it would be nice if the frames were ordered by colour/ width/ depth to save me going through hundreds of them apparently organised at random.Product : It was fine but when I got it I didn't like the colour that much.
Service rating : Perfect, good advice and prompt delivery.Product : Very well made, good looking frame
Service rating : I'm very impressed by the quality of the frames, and by the speed of delivery. This order was for two frames for pictures with unusual dimensions which I couldn't find frames for in the shops. They were not more expensive than the usual shop-bought frames and look much nicer.Product : Nice wood grain on the frame, neat edges, fittings supplied for hanging. Plexiglass is fine.
Service rating : I made an error with the measurements and PFE were amazing in helping me rectify it and super helpful.Product : Great quality yet affordable!
Service rating : Always good quality items - always use them for my frames etc.Product : Great quality as expected from this company.
Service rating : The support client service was very quick to reply. Good quality of the products (black mounts).Product : Good quality and exact mesures
Service rating : Good service and productProduct : Did the job very well....
Service rating : Excellent have recommended to friendsProduct : Excellent service would recommend to friends
Service rating : Fab and so easy to use. So adaptable and loads of choice of frame. And quicker delivery than promised so expectations exceeded.Product : Just what I was looking for.
The frames arrived very quickly, custom made to my measurements and good quality. Impressed. Would use again.
Good choice of frames and mounts Well packaged and arrived quickly.
Service rating : Have used Picture Frames Express in the past and will do so again in the future. No hesitation in recommending them.Product : High quality product and swift turnaround time.
Service rating : So many choices and so much flexibility. You can pretty much design the exact frame you want down the the millimetre.And then ... Super fast delivery as well! Sent next day, despite all of the personalisation!Excellent.Product : Exactly as ordered. Thanks
Service rating : Service was incredibly fast and options available online are great and very varied.Product : Very well made frame, wood is good quality and no scratches on frame or plexiglass. Sizing is perfect.
Service rating : Good choice of designs and prices. Placed order n a Sunday evening and it arrived in two days! Well packaged. Great quality.Product : Excellent quality, far better than I expected for the price paid.
Service rating : Great service, great product really pleased with the framesProduct : fantastic great fab brill ace
Service rating : Really helpful when phoned with a query before ordering followed by speedy delivery.Product : The frame for 9 individual photos was really accurately cut. This was the second time I have bought from this company and will do again.
Service rating : great service and product thankyouProduct : All good will purchase again
They promptly replaced a frame that was damaged in the post. And collected the damage frame at the same time. The staff were very helpful and allDone by email. I can’t fault Them
Good product, good service, reasonable price, very well packed
Staff are incredibly helpful and answered my many questions before I’d even ordered. Delivery was quick and well packaged so no damaged frames. I wouldn’t hesitate in recommending to others, I couldn’t fault the service.
Service rating : Nice frames, excellent website allowing to see the picture within the chosen frame. Reasonable timescale on delivery, considering all made to orderProduct : Goes very nicely with my landscape painting
Service rating : Always quick service. Frames are made to high quality. Staff helpful in the event of a query or any questions. Would recommend to fellow artistsProduct : Just what I was looking for very pleased
Nice frames, speedy delivery.
Excellent service - prompt and good quality.
Service rating : Quality, service and communications were excellent.Product : Top class product and top class service
I sent off my order and realised I’d forgotten something. I rang the next morning and they helpfully took the additional order by phone. The following day all the frame arrived.
Service rating : Speedy, we’ll made and decently priced. Thank you!Product : Look great! Well made! Speedy delivery!
Service rating : Very helpful staff and beautiful frame. ThanksProduct : Very happy with the frame and turnaround to make it.
Service rating : The frame was perfectly made (as usual), it was delivered promptly but there was a bump on one of the wooden parts because the courrier are too violent. The box had been damaged. It was minor so I didn't send back/contact, but although Frame Express do a wonderful high quality job, once again the courier can't be trusted to do a decent job.Product : The frames are always made exactly to my craziest requests. They make my work look beautif and fit perfectly.
Service rating : Asked and paid for Saturday delivery, but Royal Mail decided to ignore that.Picture Frames Express were very quick to provide a refund, with great customer service.Product : Nice made to measure frame
Service rating : I am not good on a computer but it was all very straight forward and the frame is exactly what I wanted with everything the correct size. Good quality too.Thankyou.Product : Great quality, professional finish.
Service rating : EXCELLENT QUALITY AT A PRICE THAT WAS HALF WHAT MY LOCAL SUPPLIER WANTED, AND DELIVERED QUICKLY TOO. WILL DEFINITELY USE AGAIN. THANK YOU.Product : VERY GOOD QUALITY - TRANSFORMED MY PICTURE.
Service rating : easy to order, speedy delivery, great product as usualProduct : first class product, ideal without glass
Wonderfully simple to order - such a good website.
Service rating : Very helpful sales staff who patiently unscrambled the mess I had made of my order.Product : The frame and mount looked exactly as I hoped it would. The website is brilliant in allowing you to upload your own image so you know what you are getting. I value this very much.
Service rating : Good quality frames and the sizes were all exactly correct for my prints.Product : Perfect size, just as I ordered
Still not received my frame
Just as I ordered
Service rating : Exactly as described, very pleased with it. Arrived when promise, good workmanship.Product : Great frame, just what I wanted.
Service rating : I have used Picture Frames Express several times and have been very happy with their products and services. However, this time, my frame was less than perfect when it arrived, with a noticeable gap on two of the joints. I sent a photograph of the joint to them - and within a few minutes had received an apology and the promise that they would replace the frame immediately. And they did. The new frame arrived within three days and was perfect. I thought their service was excellent! And I will happily use them again for my next frame.Product : The replacement frame is great and is perfect for the picture. I sent for a sample before ordering, just to be sure the colour would suit the picture - the sample carries a nominal cost and was well worth it. I am very pleased with the result.
Service rating : Speedy and excellent.Product : Really great quality and excellent design.
Service rating : FAST SERVICE, THANKSProduct : EFFICIENT SERVICE AND ON TIME
Fast and considerate as usual. Just excellent service...
Service rating : Well made smart affordable frames, very pleased & will buy again. Great choice of frames especially as I like a traditional look for old prints.Recommended.Product : Great look with old prints
Service rating : I needed a lot of frames for an exhibition so I turned to the company I know well and trust. Excellent as always!Product : 5 stars, excellent value, quality and service! Thank you!
Service rating : This was excellent service as my sister had said it would be having used your company for years.The frame was exact and delivery couldn't have been any quicker. Thank you again, AnneProduct : See my previous comments.
Frame was exactly the right size, came very quickly and was excellent value.
Service rating : Fab quality product and quick delivery, thank you!Product : Excellent quality, came very well packaged.
Service rating : Great service. No complaintsProduct : Great quality and selection. Custom cut so always a perfect size
Service rating : I’ve ordered from Picture Frames Express two times, and each time the frames are perfect and arrived quickly. I love the online tool that lets you completely customize your frame. It’s so easy!Product : Just what I ordered :) thanks!