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Customer Feedback

FeeFo Feedback

Feedback for Picture Frames Express has been compiled from 556 customer reviews

Date Product Score Customer Comment

Standard Frame: R366 - 100mm Perusia spotted antique gold

Service:5Product:++

Service rating : Fast shipping, nice frame! Thanks guys!
Product : Great service, wuality and price are amazing! Thanks guys

Standard Frame: P74 - 80mm Regency gold (resin)

  • Customer also bought: .... :
  • Frame: R562 - 50mm Painted lulworth blue over white
  • Frame: R636 - 38mm Painted vintage green
  • Frame: R327 - 45mm Shabby Chic pale blue over cracked brown (resin)
  • Accessory: Brown tape - 38mm x 50mtr
Service:5Product:++

Service rating : As always, very good quality frames, good prices and amazingly quick service (3 days from order to delivery of several (all different) frames with mounts. When I had a query about availability of a particular moulding style it was dealt with immediately on the telephone.
Product : See above. Excellent in every respect.

Frame: J43 - 20mm Flat smooth black

Service:5Product:++

Service rating : The quality is good, the online experience works well and the customer service off line worked well.
Product : its a good product. the pictures look great in them

Frame: R717 - 35mm Muscat pale gold

Service:5Product:++

Service rating : Got exactly what i ordered, well packaged and fits the correct size of my paintings
Product : Slightly unusual colour to frame which is what i needed for my painting

Frame: N75 - 30mm Flat oak rounded back edge

Service:5

Good frame,nice corners,well made with solid wood.Delivery prompt .Well pleased.

Frame: A23 - 22mm Matt grain blue

Service:3Product:-

Service rating : When I ordered the frame I set up a picture to be in it and when my mother received it in hospital! It was a blank frame, don’t understand what happened!
I haven’t had time to complain, but the whole point as I live in spain was to have a framed picture sent to my family..
Product : The frame was lovely but the picture was missing!

Frame: R708 - 75mm Bronze floral embossed (high pattern)

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  • Frame: R357 - 75mm Antique gold with faint join line gold leaf
Service:5Product:++

Service rating : Top class frames , you don’t have to wait long either . Very well wrapped. Perfect !
Product : Top class Frame. Quick delivery , very please

Mount: Iced white ingres-3973

Service:5Product:++

Service rating : Good item, good timing to delivering.
Product : Good item and good service.

Frame: A30 - 20mm Painted grain black

Service:5Product:++

Service rating : The picture frame is good
Product : It is good as what I expected

Frame: J12 - 22mm Flat oak with slight rounded edges

Service:5

Great frame, exactly as I ordered from a good selection. Well made and prompt delivery.

Frame: R341 - 75mm Shabby Chic Pale Ivory over tan

Service:5

Fantastic service, one day delivery, frames were accurate and look great.

Frame: P10 - 20mm Painted grain black

Service:5Product:++

Service rating : Sterling service and good quality products.
Product : Great value for money and top quality products.

Frame: R100 - 25mm Black with antique silver line and back

  • Customer also bought: .... :
  • Multiframe: C59 - 23mm Smooth cushioned black
  • Frame: C59 - 23mm Smooth cushioned black
  • Frame: C84 - 40mm Flat smooth black
  • Frame: A37 - 12mm Graphite grey
Service:5

Very good service and nice frames, I use them fairly often as long as I am happy with Perspex rather than glass (can hardly see the difference when they are up).

Frame: R707 - 15 mm Flat walnt (veneer)

Service:5Product:++

Service rating : as always a great service and a very nice frame for a print a bought a while ago!
Product : nice frame, good price, good service - does what it says on the tin - what more could you ask for?

Frame: C63 - 15mm Smooth cushion black

Service:5Product:++

Service rating : Very efficient service, excellent quality frame
Product : Very efficient, excellent quality

Multiframe: E21 - 40mm Graphite silver

Service:5

Website is easy to use, fast delivery and a quality frame.

Mount: Silver-8358

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  • Mount: Dawn mist-8628
  • Accessory: Brown tape - 38mm x 50mtr
Service:5Product:++

Service rating : I have used Picture Frames Express for several years for supplying mounts and adhesive tapes. Their products are first class and the service is excellent. The prices are competitive and very reasonable and I will continue to use them.
Product : Correct size and good quality

Multiframe: AL - P273 - 003 - 5mm Flat polished silver

Service:5Product:++

Service rating : Excellent as always.
Product : Excellent quality. Packaging very thorough. Arrived in good time.

Frame: J67 - 50mm Antique silver with spotted detail (resin)

Service:5Product:++

Service rating : Excellent service from this company item was well packaged very well. Delivery time was quick. I have been very impressed with these frames I now have two of these lovely frames and just waiting on another to arrive. Great because you can get unusual sizes which you don't get in the shops keep up the good work beautiful frames.
Product : Excellent value quick delivery very well packaged. Beautiful frames have two and waiting for another to arrive great to get unusual sizes which you don't get in shop's. I use these frames to display my diamond painting work keep up the good work

Frame: R632 - 42mm Italian faint mottle grey silver

Service:5

Clear, easy to follow instructions, good quality product, well packed and speedy delivery - great!

Frame: A23 - 22mm Matt grain blue

Service:5

Excellent quality frame - very well made and finished. Love the colour. Delighted when photo added! Quick delivery. We'll packed.

Frame: J12 - 22mm Flat oak with slight rounded edges

Service:5Product:++

Service rating : Fast and speedy service.

Arrived promptly with good packaging and safely wrapped.

Will use again!
Product : Fast efficient service. Thank you

Standard Frame: R85 - 38mm Flat grain black ash wrap (mdf)

Service:5Product:++

Service rating : Good prompt service frame value for money and I would use them again.
Product : love the frame, just what I wanted

Frame: R346 - 20mm Painted grain Pearl light putty grey

Service:5

Excellent. I am very happy with the frame and mount I chose. I was particular about the measurements and it came spot on. The colours look great and compliment the picture very well.

Frame: R181 - 32mm Smooth flat matt white

Service:5Product:++

Service rating : Excellent
Product : Just as required and delivered quickly.

Multiframe: N75 - 30mm Flat oak rounded back edge

Service:5Product:++

Service rating : Great service. Multi Aperture frame for 4 engagement photos to put up for our wedding. Easy to use website (eg inches to mm switch). Subsequent great quality frame and correctly sized multi aperture mount and to ordered specs. Fast service. Will use again. First time customer.
Product : Great quality and to specs ordered, pronto

Accessory: x 1 - Snap knife

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  • Mount: Ivory-Aq2
Service:5

Super fast service with great quality , exactly as ordered.

Frame: R181 - 32mm Smooth flat matt white

  • Customer also bought: .... :
  • Accessory: Brown tape - 38mm x 50mtr
  • Accessory: Conservation tape - 25mm x 66mtr
Service:5Product:++

Service rating : Always an excellent service. And they listen if you have problems or special requirements. I am a professional artist showing work in good galleries and don’t hesitate to use these frames . Highly recommended .
Product : As always excellent service with a quick turnaround. There online ordering system works really well once you get used to it. Frames are excellent and most importantly easy to communicate and discuss requirements if necessary.

Frame: R529 - 32mm Flat oak with slight rounded edges

Service:5Product:++

Service rating : It’s a very easy to use online service which gives you the opportunity to view your painting in its frame before ordering - once ordered the frame was delivered very quickly.
Product : Very high quality product, made very well. Mitred corners were aligned well with no gaps.

Frame: R656 - 30mm Dark over light brown burnish (resin)

Service:5Product:+

Service rating : Really good service
Product : Very good indeed, although it was difficult to use the website to get the size absolutely right.

Standard Frame: A36 - 12mm Graphite silver

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  • Standard Frame: R352 - 35mm Flat frosted aluminium with rounded edges
Service:4

an incorrect items was delivered but Suzanne was really helpful in getting the item collected the next day and the right item was with me the day after.

Multiframe: R684 - 15mm Flat maple (veneer)

Service:4

Good looking frame,well put together with all the screws and cord

Frame: BX45 - 24mm Old silver with black back edge 19mm pine box

Service:5Product:++

Service rating : Great customer service when I called for help with additional information
Product : Frame arrived on time. Great quality material

Mount: Chalk white-7001

Service:5

Always a great service and love the frames. Have used many times before as they offer best value and quality frames I have found.

Frame: R407 - 52mm Painted grain reverse step walnut

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  • Frame: R399 - 35mm Flat very deep painted walnut
Service:5

I must have bought 50 frames from these guys over the years and I’ll keep coming back as the service is superb and the frames are amazing

Frame: R599 - 30mm Painted grain cyan

Service:5Product:++

Service rating : Excellent Service. The frame arrived quickly and well made.
Product : Lovely colour, exactly what I wanted.

Frame: R449 - 95mm Painted grain black

Service:5Product:++

Service rating : Highly recommend this company for its service and quality framing, fast delivery and customer service is excellent .
I highly recommend this company. Very happy customer.
Product : I am very pleased with the high quality of the frame and it complements my art.
I was over the moon when I received all my frames.
I recommended thes frames too fellow artists who are also very impressed.

Frame: P74 - 80mm Regency gold (resin)

Service:5Product:++

Service rating : Fantastic experience again! Picture Frames Express is my go to shop as I collect drawings and prefer to design my own framing. Fast shipping and good quality.
Product : This was my first resin frame. Better in person than expected.

Frame: P14 - 48mm Flat painted grain white

Service:5Product:++

Service rating : Very good frames
Fast delivery.
Product : Very good frame
Fast delivery

Frame: R542 - 38mm Flat painted grain black

Service:5

Love it thanks

Frame: A30 - 20mm Painted grain black

Service:5Product:++

Service rating : Fast service and good delivery, excellent quality product
Product : very good quality product do just the job it is required for

Standard Frame: R466 - 52mm Scooped grained steel grey

Service:5

Excellent and speedy service. Item exactly as we wanted.

Frame: N34 - 14mm Painted grain black

Service:5

Picture frame express have endless options of frames and mounts to choose from.
Contacted shop several times for help - Suzanne was brilliant - couldn’t have been more helpful in solving my problems with sizes etc.

Multiframe: C63 - 15mm Smooth cushion black

Service:5Product:++

Service rating : Excellent service, easy to use website, kept informed and high quality product delivered. Happy to recommend and would use again.
Product : Excellent service all round

Frame: J11 - 15mm Rounded ash

Service:4

Very good service and prompt delivery-well pleased with frame.

Frame: D3 - 50mm Gold spot red vein (resin)

Service:5Product:++

Service rating : Everything i ordered was exactly as described. Clear delivery instructions and top quality items. Excellent all the way
Product : Picked the frame i liked for a painting - good range of choice to choose from

Multiframe: C84 - 40mm Flat smooth black

Service:5Product:++

Service rating : User friendly website, good value and quick delivery.
Product : Just what I wanted, couldn't be happier with my purchase.

Frame: J8 - 38mm Slight reverse curved ash

Service:5Product:++

Service rating : Excellent quality frame. Fast, efficient service. Would definitely use this company again.!
Product : Lovely frame. Exactly what I ordered.

Frame: R671 - 64mm Brooklyn vintage painted white over sea blue

Service:5Product:++

Service rating : Site was clear and easy to use with a good selection of frames. The order was completed very quickly.
Product : Excellent product and great value.

Frame: Bx1 - 33mm Painted grain black 30mm black box

Service:5

Lovely frame and speedy delivery.

Frame: J47 - 42mm Flat grain dark mahogany

Service:5Product:++

Service rating : Frame delivered in good time.
Product : Plenty of frames and mounts in various styles and colours to choose from. Great website which allows you to see how the finished frame will look. Love the frame. Will definitely use this company again.

Frame: J34 - 31mm Faint gold crackle effect gold leaf

Service:5Product:++

Service rating : The frame I ordered was perfectly made and sized, and delivered securely and quickly
Product : The frame I ordered was perfectly made and sized, and delivered securely and quickly

Mount: Pale ivory ingres-3987

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  • Accessory: Brown tape - 38mm x 50mtr
Service:5

Extensive choice of high quality products and quick delivery.

Frame: R568 - 55mm Scooped burnished bronze

Service:5Product:++

Service rating : quickly delivered.
Product : Excellent just the job...

Frame: AL - P62 - 04 - 23mm Frosted silver

Service:5Product:++

Service rating : Excellent customer service! Have used them many times, would thoroughly recommend
Product : The frame and mount were ideal for my needs

Accessory: Museum - Backing

Service:3Product:++

Service rating : The order eventually delivered May 5. My thanks goes to Mark from sales for sorting out the problem with late delivery. It is to be hoped that the next order will be expedited more efficiently.
Product : The product cut to exact size as ordered. Packaging first class.

Frame: R588 - 15mm Smooth cushioned medium grey

Service:5Product:++

Service rating : Great range of products and speedy service.
Product : Picture looks great in a coordinated frame

Frame: R671 - 64mm Brooklyn vintage painted white over sea blue

Service:5

Brilliant service - great website to walk me through the right frame and quick delivery. Arrived well packed and as expected. Will definitely use again.

Multiframe: R177 - 56mm Flat oak (veneer)

Service:5Product:++

Service rating : Excellent quick service and delivery well made and exactly what we ordered.
Product : Good quality product just what we wanted

Frame: N8 - 20mm Deep painted grain black

  • Customer also bought: .... :
  • Frame: J90 - 30mm Flat painted grain black
  • Frame: C63 - 15mm Smooth cushion black
Service:5

The website is easy to use and the frames are very good quality. I have used this service many times now with no problem.

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