Service rating : Quick acknowledgement of order. I called around a week later, as I hadn't heard anything about delivery. Pleasant efficient response that it was shipping that day. And it arrived a couple of days later. It would have been helpful to have an update in the interim. Product : Custom sized frame arrived well packed and as specified. Pleased with the quality. Can recommend.
Service rating : Very good service, beautifully packed Product : Excellent quality. Clear instructions online on how to assemble. I am delighted with the end result.
Frame: BX91 - 20mm Painted grain matt white - 9mm pine box
Accessory: Acid free - Backing
Service:Product:
Service rating : Their service is second to none. Great communication and service always. My go-to online frame makers. Product : Great product and amazing service as always. Highly recommend
High quality item and fast dispatch and delivery. I ordered an oversized frame and the seller called me to double check my frame was ok before sending. Would definitely buy from here again.
Service rating : Fast service Product : Well made, well packaged, very pleased. Would prefer if the website prices showed the inclusion of VAT right from the start rather than it being a later add on along with the delivery charge. It’s a little bit unscrupulous and designed to draw in customers who see, at first, a very attractive price.
Service rating : good response if you need to talk to them Product : Have tried other suppliers but found Frame Express to be the best on-line supplier with good range, quality and value for money.
Service rating : Good service Product : A great frame profile, one I use often for my oil on canvas board paintings. Easy to use website and responsive service
Service rating : Did what they said Product : Good quality. Very well packaged. My only slight issue was we didn’t get an idea of delivey date when we ordered so we didn’t know when to expect.
Service rating : I did send an email regarding the delivery the reply was prompt and let me know what was happening with the delivery and the frame was delivered a couple of days later Product : I received the picture frame after a few days and it’s great my picture looks really good in it very pleased
Service rating : Excellent service from Frames Express. Prompt delivery and brilliant support when telephoning to change order or get advice. Great company - I will keep using it. Product : Good looking solid frames - I have been using these for paintings that get shipped around Europe for a few years. They are very well made; exact and square at corners. They do the job of protecting the edges of the board or aluminium panel and the brushed aluminium finish looks contemporary without distracting from the work. I anticipate ordering many more.
Service rating : Although it didn’t arrive quite as quickly as expected, when it did, it was excellently packed and arrived safely! Product : Really pleased with my purchase; it enhances the painting and makes it feel special!
Service rating : Frames Express need to do more to advise the progress of an order. I had to chase for a delivery date and received no advice until the frame arrived. Quality of the product was very good. Product : Well made, strong frame. Easy to hang.
Service rating : Customer service superb once again! Always able to get through on the phone and speak to the team there, who are always so helpful and follow up on things really efficiently. Product : Really pleased, the customer service from Picture Frames Express was second to none, as always!
Service rating : Easy to use web site to tailor the size of frame and mounts, and choice of materials. Expected delivery date was accurate. Product : Very good quality metal frame, tailor made for my needs to display multiple related images. Well packaged for safe delivery.
Service rating : First class. Product : The frame is just how I hoped it would be with the picture. Good price,securely packaged, arrived in a quick time from ordering, a very satisfied customer. Thank you.
Service rating : Easy to order made to measure Good quality Product : Easy to order a made to measure frame which was beautifully made and of good quality . Frame arrived well packaged and quickly. Print looks beautiful in its new frame
Well made decent quality frames at a reasonable price. The only downside is the communication. You never know when they good to being dispatched.. at least the delivery time is normally only up to a couple of weeks
Service rating : The service was very good, no unnecessary updates, it just arrives exactly as you ordered Product : I’ve bought a few frames from Picture Express now and am very happy. The frames are reasonably priced and really good quality, and you’re not limited on size, they make whatever you need. I’ll definitely be using them again
Service rating : Good quality, price and delivery. Product : I had an unusual sized poster to frame. Was able to specify this and order on the web site. Price was competitive and quality acceptable. Arrived promptly and assembled OK. I'm satisfied with the purchase.
Service rating : Frame was made expertly to the exact specifications, and was very safely packaged and arrived swiftly after ordering. Great service! Product : Love the frame: it was made to a very high quality to the exact specifications provided. It looks amazing! Was very safely packaged and arrived swiftly. Would highly recommend :)
Service rating : I knew the frame would take several days to arrive because each one is made individually, but it actually came sooner than expected Product : I wanted a frame for 2 pawprints, but couldn't find anything the right size. I then discovered Picture Frames Express. Working through the design process on their website I was able to choose the overall frame size, colour and shape; the backing type and colour; the glass; whether the frame was to hang or stand up; the number, size and shape of the apertures, and the space round them. Each frame is made to order, so - obviously - takes a few days to come, but I didn't mind waiting and was really pleased with the end result
Service rating : Excellent place to find your frames. Easy to order from the website with clear options and pricing. Product : Perfect frames for what I require. Easy to order on the website with clear options and pricing. Frames came exactly as I ordered and fitted the posters perfectly. Good quality and they look great.
Service rating : Very good quality frames. I use Frame Express for most of my projects. Product : Great Quality, easy to fit. Looks good! I bought these for my mother’s paintings she is very happy.
Service rating : Everything about this is good. Product : Really lovely. Well made and beautiful. Much better than others I purchased 'off the peg'. Recommend.
I have ordered many frames and mounts from PFE for the museum. We use J43 for all frames now for consistency and they always look very smart. Service is always brilliant
Service rating : Excellent service and frame was extremely well wrapped for delivery. Product : This was the 4th frame I’ve purchased from this seller. The frames are really well made and very carefully wrapped for delivery. When I contacted the company & said I needed the frame delivered quickly it arrived the following day, so an excellent service. Only 4 stars because I found calculating the exact size of the frame & mount quite difficult & rather stressful as it had to be an exact size & I didn’t want to make a mistake. However, I’m not sure how the seller could make this easier for the customer.
Frame: C59 - 23mm Smooth cushioned black
Exactly as ordered, good quality
Frame: J4 - 45mm Flat ash
Looks good and good fit
Frame: J43 - 20mm Flat smooth black
Service rating : Quick acknowledgement of order. I called around a week later, as I hadn't heard anything about delivery. Pleasant efficient response that it was shipping that day. And it arrived a couple of days later. It would have been helpful to have an update in the interim.
Product : Custom sized frame arrived well packed and as specified. Pleased with the quality. Can recommend.
Frame: J90 - 30mm Flat painted grain black
Service rating : Great frames. Good quality and packed well
Product : Great quality frame
Standard Frame: CF222 - 12mm Painted grain white - 42mm depth
Service rating : Excellent
Product : Telephone help if you need to check your requirements.
Excellent service
Frame: R1156 - 18mm Rustic grey and black
Service rating : Very good service, beautifully packed
Product : Excellent quality. Clear instructions online on how to assemble. I am delighted with the end result.
Frame: BX111 - 15mm Oak (veneer) - 9mm pine box
Service rating : Their service is second to none. Great communication and service always. My go-to online frame makers.
Product : Great product and amazing service as always. Highly recommend
Frame: R1057 - 20mm light oak (veneer)
High quality item and fast dispatch and delivery. I ordered an oversized frame and the seller called me to double check my frame was ok before sending. Would definitely buy from here again.
Standard Frame: AL - P11 - 16 - 7mm Polished black
Service rating : Fast service
Product : Well made, well packaged, very pleased.
Would prefer if the website prices showed the inclusion of VAT right from the start rather than it being a later add on along with the delivery charge. It’s a little bit unscrupulous and designed to draw in customers who see, at first, a very attractive price.
Frame: R1015 - 40mm flat smooth black - 14mm orange slip
Excellent product, very good selection and ordering tool, excellent support from the staff
Multiframe: C63 - 15mm Smooth cushion black
Frame: A30 - 20mm Painted grain black
Service rating : good response if you need to talk to them
Product : Have tried other suppliers but found Frame Express to be the best on-line supplier with good range, quality and value for money.
Standard Frame: B24 - 32mm Pattern black
Frame: R432 - 70mm Laquered ebony with faint oxide lines and grain
Service rating : Fast delivery, great service.
Product : Class product and rapid delivery. Highly recommend.
Standard Frame: N34 - 14mm Painted grain black
Service rating : good
Product : good value
Frame: R529 - 32mm Flat oak
Excellent service, excellent product. I am delighted!
Standard Frame: R1122 - 65mm Charcoal champagne (resin)
Service rating : See previous answer.
Product : Frame arrived damaged.
A replacement frame was delivered within one week which was very impressive.
Frame: R718 - 22mm Painted grain black
Service rating : Good service. Easy to order and quick delivery
Product : Good quality, looks good and was delivered quickly
Frame: R890 - 70mm Painted grain reverse step matt white
Service rating : Good service
Product : A great frame profile, one I use often for my oil on canvas board paintings. Easy to use website and responsive service
Frame: R312 - 35mm Painted grain white with slight rounded edges
Really good quality frames, fast turnaround and always built with precision and care
Frame: R529 - 32mm Flat oak
Good quality and well packaged using recycled packaging.
Frame: J43 - 20mm Flat smooth black
Service rating : Did what they said
Product : Good quality. Very well packaged. My only slight issue was we didn’t get an idea of delivey date when we ordered so we didn’t know when to expect.
Frame: C84 - 40mm Flat smooth black
Great
Frame: R898 - 22mm Antique gold bead
Perfect size, looks great,
Frame: J13 - 35mm Flat oak
Service rating : I did send an email regarding the delivery the reply was prompt and let me know what was happening with the delivery and the frame was delivered a couple of days later
Product : I received the picture frame after a few days and it’s great my picture looks really good in it very pleased
Frame: R1123 - 54mm Flat painted grain white
Very nice good quality frame.
Frame: J15 - 15mm Flat oak with slight rounded edges
Service rating : Very well wrapped and arrived in good time
Product : Fitted both pictures exactly, look great on the wall
Frame: B24 - 32mm Pattern black
Frame: AL - P34 - 017 - 5mm Frosted mercury
Service rating : Excellent service from Frames Express. Prompt delivery and brilliant support when telephoning to change order or get advice. Great company - I will keep using it.
Product : Good looking solid frames - I have been using these for paintings that get shipped around Europe for a few years. They are very well made; exact and square at corners. They do the job of protecting the edges of the board or aluminium panel and the brushed aluminium finish looks contemporary without distracting from the work. I anticipate ordering many more.
Frame: R231 - 85mm Painted grain reverse step matt white
Service rating : Although it didn’t arrive quite as quickly as expected, when it did, it was excellently packed and arrived safely!
Product : Really pleased with my purchase; it enhances the painting and makes it feel special!
Frame: J43 - 20mm Flat smooth black
Service rating : Frames Express need to do more to advise the progress of an order. I had to chase for a delivery date and received no advice until the frame arrived.
Quality of the product was very good.
Product : Well made, strong frame. Easy to hang.
Mount: Ivory-Aq2
The two mounts I ordered were very well cut and carefully packaged. I shall be re-ordering with you. Many thanks, Carol N
Frame: R897 - 26mm Smooth black antique gold line
Service rating : Customer service superb once again! Always able to get through on the phone and speak to the team there, who are always so helpful and follow up on things really efficiently.
Product : Really pleased, the customer service from Picture Frames Express was second to none, as always!
Frame: R450 - 95mm Painted grain reverse step white
Excellent service and lovely frames
Multiframe: AL - P270 - 003 - 15mm Polished silver
Service rating : Easy to use web site to tailor the size of frame and mounts, and choice of materials. Expected delivery date was accurate.
Product : Very good quality metal frame, tailor made for my needs to display multiple related images. Well packaged for safe delivery.
Frame: R456 - 35mm Reverse burnished silver over black
Service rating : Always efficient
Product : Excellent as always.
Frame: R839 - 18mm Speckled pale ivory
excellent frame and size perfect
Multiframe: AL - P273 - 250 - 5mm Flat matt black
Great quality
Frame: J4 - 45mm Flat ash
Service rating : First class.
Product : The frame is just how I hoped it would be with the picture. Good price,securely packaged, arrived in a quick time from ordering, a very satisfied customer. Thank you.
Frame: C84 - 40mm Flat smooth black
Service rating : Easy to order made to measure
Good quality
Product : Easy to order a made to measure frame which was beautifully made and of good quality . Frame arrived well packaged and quickly. Print looks beautiful in its new frame
Frame: R626 - 23mm Brushed gold with black edges
Service rating : Efficient
Product : Excellent service. Good looking simple but stykish frane
Frame: R983 - 25mm High top brown gold line
Service rating : Reliable service.
Product : High quality picture frame, good value for money, delivered on time.
Frame: R1054 - 70mm painted grain black gold line
Well made decent quality frames at a reasonable price. The only downside is the communication. You never know when they good to being dispatched.. at least the delivery time is normally only up to a couple of weeks
Frame: R38 - 85mm Scoop obeche (unfinished)
Service rating : Excellent
Product : Excellent products and great service.
Frame: BX85 - 30mm Painted grain white - 25mm white box
Service rating : The service was very good, no unnecessary updates, it just arrives exactly as you ordered
Product : I’ve bought a few frames from Picture Express now and am very happy. The frames are reasonably priced and really good quality, and you’re not limited on size, they make whatever you need. I’ll definitely be using them again
Frame: R984 - 32mm Painted grain black ash
Frame: A30 - 20mm Painted grain black
Service rating : Good quality, price and delivery.
Product : I had an unusual sized poster to frame. Was able to specify this and order on the web site. Price was competitive and quality acceptable. Arrived promptly and assembled OK. I'm satisfied with the purchase.
Frame: R1121 - 20mm Ornate distressed red
Service rating : Frame was made expertly to the exact specifications, and was very safely packaged and arrived swiftly after ordering. Great service!
Product : Love the frame: it was made to a very high quality to the exact specifications provided. It looks amazing! Was very safely packaged and arrived swiftly. Would highly recommend :)
Multiframe: A36 - 12mm Graphite silver
Service rating : I knew the frame would take several days to arrive because each one is made individually, but it actually came sooner than expected
Product : I wanted a frame for 2 pawprints, but couldn't find anything the right size. I then discovered Picture Frames Express. Working through the design process on their website I was able to choose the overall frame size, colour and shape; the backing type and colour; the glass; whether the frame was to hang or stand up; the number, size and shape of the apertures, and the space round them. Each frame is made to order, so - obviously - takes a few days to come, but I didn't mind waiting and was really pleased with the end result
Standard Frame: R1140 - 18mm Painted Light blue / natural side
Well made, as described, all fittings needed, well packaged
Frame: R806 - 58mm Painted grain white raised back edge
Quality product
Quality service
Frame: R180 - 32mm Smooth flat black
Service rating : Excellent place to find your frames.
Easy to order from the website with clear options and pricing.
Product : Perfect frames for what I require.
Easy to order on the website with clear options and pricing.
Frames came exactly as I ordered and fitted the posters perfectly.
Good quality and they look great.
Frame: A30 - 20mm Painted grain black
Service rating : Very good quality frames. I use Frame Express for most of my projects.
Product : Great Quality, easy to fit. Looks good!
I bought these for my mother’s paintings she is very happy.
Frame: A30 - 20mm Painted grain black
Service rating : Delivered on time.
Product : Good value, good service. Would certainly use again.
Frame: J12 - 21mm Flat solid oak
Service rating : Everything about this is good.
Product : Really lovely. Well made and beautiful. Much better than others I purchased 'off the peg'. Recommend.
Frame: R1059 - 31mm Flat Ash
Multiframe: J43 - 20mm Flat smooth black
I have ordered many frames and mounts from PFE for the museum. We use J43 for all frames now for consistency and they always look very smart.
Service is always brilliant
Frame: R180 - 32mm Smooth flat black
A cost-effective option that is cut exactly to size.
Frame: R802 - 20mm Painted grain pink
Service rating : Excellent service and frame was extremely well wrapped for delivery.
Product : This was the 4th frame I’ve purchased from this seller. The frames are really well made and very carefully wrapped for delivery.
When I contacted the company & said I needed the frame delivered quickly it arrived the following day, so an excellent service.
Only 4 stars because I found calculating the exact size of the frame & mount quite difficult & rather stressful as it had to be an exact size & I didn’t want to make a mistake. However, I’m not sure how the seller could make this easier for the customer.
Frame: J14 - 38mm Slight reverse curved oak
Arrived well packaged and on time good qaulity. Would recommend.