Service rating : Perfect service and a bespoke frame just ideal for my project. Product : Quick and efficient service with a great product! Perfect frame.
Service rating : Pleasantly surprised. Fast delivery and to specs Product : Pleasantly surprised. Right dimensions, reasonable quality, great price. Will use them again!
Service rating : Good communication after purchasing. Product : Straight forward ordering process. Well packaged for delivery and arrived in good time. Good quality product.
Service rating : The frame arrived quickly and was well-packaged… really happy with it Product : Lovely solid frame; well made and arrived quickly. Was also packaged really well. Will definitely use again
Service rating : Poor communication after purchase. Product : Good quality frames, well packaged and delivered. Friendly helpful staff. My only complaint is lack of communication and time for delivery. Seemed to be excuses of bad materials delaying production, van broken down for named day delivery (arranged to be at home to take delivery, just didn't turn up). I had to chase them every step; they were good at responding though to be fair. Would use again, maybe just unlucky on this occasion!
Service rating : Overall very good service. Frames are good quality and made to measure Product : Nice frames, fired the desired photograph well, prompt delivery
Service rating : Excellent service from start to finish. The website is easy to navigate, ordering is straightforward and frames quickly despatched. Nothing to complain about, everything to recommend. Product : Superb quality picture frames, supplied ready to hang and at very reasonable prices. The order process is nice and simple and frames are despatched quickly and well packaged. Can't fault the product and am happy to recommend.
Service rating : Good choice of frames,easy website to design your frame and fast delivery reasonably priced, good service. Product : Lovely frame that picked up the colours used in the cross stitch picture that I was framing. Easy website to use and fast delivery and an excellent selection of frames to choose from.
Service rating : Quick and easy. Great price point. Prompt secure delivery. Product : Great price and quality. Delivery was great and packaging was great too.
Service rating : I’m in the 65+ category and this was my first purchase from this manufacturer. Totally impressed and pleased. The web interface was clearly set out with excellent instructions and I found it easy to work out what I wanted and what I needed to measure. There was also a great choice of frames. The frame and non reflective ‘glass’ were first class and arrived, beautifully packed and protected, in a sturdy box. This, as they say, ‘exceeded my expectations’. Super pleased and will be using them again. Product : I’m in the 65+ category and this was my first purchase from this manufacturer. Totally impressed and pleased. The web interface was clearly set out with excellent instructions and I found it easy to work out what I wanted and what I needed to measure. There was also a great choice of frames. The frame and non reflective ‘glass’ were first class and arrived, beautifully packed and protected, in a sturdy box. This, as they say, ‘exceeded my expectations’. Super pleased and will be using them again.
Service rating : Excellent customer care. I needed a fast delivery and they delivered! Product : Fast delivery. Excellent quality as usual. Helpful staff as I needed this shipped vey quickly.
Service rating : My go to place for good value picture frames and mounts. Also incredibly quick and efficient. Highly recommended Product : I’ve used this profile a couple of times now and it’s worked very well for me and the framed prints within.
Service rating : Easy website to input the size, style etc. required. Good value for money. Safe, quick delivery. All round fantastic service. Product : Excellent product - perfect for the job. I ordered this backing for some posters(47x27 inches), cut exactly to the size I required, this saved a lot of messing around. Good value and delivered safely and quickly. As long as you’re careful and properly prepared it’s relatively easy to use (I had help because of the size). Would definitely recommend if you want to protect pictures, posters etc.
Service rating : Excellent service at a competative price. Good quality frame and delivered within a few days of ordering. Product : Excellent service at a competative price. Good quality frame and delivered within a few days of ordering.
Service rating : The frame i bought from this company arrived out square by 4mm so my art the mount etc would not fit. When i spoke to PFE i got questioned and asked to provide pictures and even though i told Lucy that i have been in the wood industry for over 30 years i was then told they would have it picked up and checked before they would tell me what they was going to do, i said its out square you cant make it square i should be sent a new frame but no i had to wait for them to check it....guess what it was out square and now i have to wait for the replacement to be made i waited a week and herd nothing and it was only when i spoke to them again that they said it was being dispatched that day mmmmmm yeah right. So I've got the new frame and this order is now delt with.
Ive have tried them out again since and it gets worse but i have to leave that for my next review. Long and short i will NEVER use this inadequate company again Product : NIce frame was just made out square
Service rating : Excellent website provided you like detail (I do). Helpful on the phone when checking how quickly it could be done. Produced and notified that ready for collection following day. Well packed and all as ordered Product : Very detailed website so I could understand what I needed and lots of options. Before ordering 2 frames, mounts (one a double thick mount to keep uneven surface away from the "glass") + ancillary supplies to complete the job I rang to check I could collect within a week. Received email next day to say order ready for collection. Followed on-line instructions and the framed paintings look great.
Service rating : Excellent service. Clear and easy pricing. Items arrived well-wrapped and on time. Product : Product exactly as described. Great service and price. Recommended.
Service rating : Automated and rather anonymous but clearly efficient and effective: perfect product, perfect service, no complaints! Product : We had to jiggle about with the various options on the website to make the sizes right for our poster before we confirmed our order. The frame arrived promptly with perhaps a little more packaging than needed to keep it safe. We followed instructions for fitting the hangers and placing the poster and it fitted perfectly to the millimetre! Take care to work in an area free of dust and hairs since static may cause them to stick to the plastic and then require a fishing expedition to remove them. The poster and frame now hang in pride of place on a previously plain and boring wall.
Standard Frame: CF330 - 10mm Oak (veneer) - 26mm depth
Service:Product:
Service rating : Good, supplied all required bits and pieces. Product : The gold faced frame is the best one that i bought, better than the more expensive oak veneered frames
Service rating : Service was excellent, frame well packed, everything looked good. Product : Picture frame looks great, a good contrast with the picture we bought for our Grandaugter's 1st Birthday.
Standard Frame: A30 - 20mm Painted grain black
Easy to order, well-made and speedily delivered.
Mount: White - 058977
Good quality mounts, well packed to avoid damage.
Frame: C59 - 23mm Smooth cushioned black
Excellent all round
Frame: R641 - 20mm Painted vintage red
Frame: P20 - 20mm Flat smooth matt white
Really good quality, very quick delivery.
Accessory: Plexiglas - 2mm - clear
Dry good product
Standard Frame: J12 - 21mm Flat solid oak
Good quality frame appears well made and packed well for transit
Multiframe: R178 - 32mm Flat cream drfitwood
Service rating : Perfect service and a bespoke frame just ideal for my project.
Product : Quick and efficient service with a great product! Perfect frame.
Frame: A30 - 20mm Painted grain black
Very happy with my purchase. The quality and service I received I am very pleased!
I would most definitely recommend and buy from again
Frame: R541 - 70mm DIstressed antique gold
Great frame and excellent service
Frame: P94 - 40mm Flat smooth matt white
Arrived promptly and well wrapped and protected. The frames had been custom made to the sizes supplied.
Standard Frame: J43 - 20mm Flat smooth black
Service rating : Pleasantly surprised. Fast delivery and to specs
Product : Pleasantly surprised. Right dimensions, reasonable quality, great price. Will use them again!
Frame: J9 - 20mm Flat ash
Service rating : Good communication after purchasing.
Product : Straight forward ordering process. Well packaged for delivery and arrived in good time. Good quality product.
Frame: D20 - 20mm Mahogany gold line
Service rating : Friendly service and timely delivery
Product : Nicely made and good price . Delivered within week.
Standard Frame: R102 - 52mm Painted grain reverse step matt white
Service rating : Excellent
Product : Excellent craftsmanship - excellent customer service
Standard Frame: K81 - 28mm Sloped white grain wash
Exactly what I wanted. Beautifully made. Well priced and swift delivery.
Frame: R273 - 30mm Flat painted grain black
Service rating : The frame arrived quickly and was well-packaged… really happy with it
Product : Lovely solid frame; well made and arrived quickly. Was also packaged really well. Will definitely use again
Mount: Silver-3033 (metallic)
Standard Frame: A30 - 20mm Painted grain black
Service rating : Great frame and delivery too
Product : All good
Frame: J43 - 20mm Flat smooth black
Always a good service, frame carefully packaged and a reasonable price
Frame: R641 - 20mm Painted vintage red
Service rating : Great quality and service.
Product : Quick delivery. Great quality.
Frame: R456 - 35mm Reverse burnished silver over black
Multiframe: R926 - 22mm Antique mottled black
As Above
Mount: Dawn mist-8628
Service rating : Always excellent service. Cannot be faulted
Product : Always first class service. Not had a hint of a problem yet and always return
Frame: R181 - 32mm Smooth flat matt white
Service rating : Poor communication after purchase.
Product : Good quality frames, well packaged and delivered. Friendly helpful staff.
My only complaint is lack of communication and time for delivery.
Seemed to be excuses of bad materials delaying production, van broken down for named day delivery (arranged to be at home to take delivery, just didn't turn up). I had to chase them every step; they were good at responding though to be fair.
Would use again, maybe just unlucky on this occasion!
Frame: N90 - 47mm Black and gold crackle gold line
My favourite. I frame almost all of my commissioned wildlife artwork in this one.
Frame: P84 - 15mm Flat beech
Frame: J85 - 25mm Rounded ash
As Above
Frame: R776 - 52mm Painted light grey with silver lines
Service rating : Overall very good service. Frames are good quality and made to measure
Product : Nice frames, fired the desired photograph well, prompt delivery
Frame: D20 - 20mm Mahogany gold line
Service rating : Excellent service from start to finish. The website is easy to navigate, ordering is straightforward and frames quickly despatched. Nothing to complain about, everything to recommend.
Product : Superb quality picture frames, supplied ready to hang and at very reasonable prices. The order process is nice and simple and frames are despatched quickly and well packaged. Can't fault the product and am happy to recommend.
Frame: R1137 - 18mm Painted Dark Blue / natural side
Service rating : Good choice of frames,easy website to design your frame and fast delivery reasonably priced, good service.
Product : Lovely frame that picked up the colours used in the cross stitch picture that I was framing. Easy website to use and fast delivery and an excellent selection of frames to choose from.
Frame: J96 - 23mm Flat smooth brushed black
Service rating : Quick and easy. Great price point. Prompt secure delivery.
Product : Great price and quality. Delivery was great and packaging was great too.
Frame: R686 - 65mm Meranti schaibin gold (high pattern)
Re-ordered as was very pleased with the previous one.
Frame: R641 - 20mm Painted vintage red
very good product
Multiframe: R897 - 26mm Smooth black antique gold line
Frame: A11 - 20mm Medium Brown
Service rating : Excellent!
Product : I always use this company for my picture frames. Never failed me yet!
Frame: J6 - 37mm Flat oak rounded back edge
Frame: R480 - 19mm Red gloss over black shabby chic crackle
Service rating : On Times and kept me informed
Product : Looks great and was really pleased with the delivery
Frame: J43 - 20mm Flat smooth black
Service rating : I’m in the 65+ category and this was my first purchase from this manufacturer.
Totally impressed and pleased.
The web interface was clearly set out with excellent instructions and I found it easy to work out what I wanted and what I needed to measure. There was also a great choice of frames.
The frame and non reflective ‘glass’ were first class and arrived, beautifully packed and protected, in a sturdy box.
This, as they say, ‘exceeded my expectations’.
Super pleased and will be using them again.
Product : I’m in the 65+ category and this was my first purchase from this manufacturer.
Totally impressed and pleased.
The web interface was clearly set out with excellent instructions and I found it easy to work out what I wanted and what I needed to measure. There was also a great choice of frames.
The frame and non reflective ‘glass’ were first class and arrived, beautifully packed and protected, in a sturdy box.
This, as they say, ‘exceeded my expectations’.
Super pleased and will be using them again.
Frame: J34 - 31mm Faint gold crackle effect gold leaf
Mount: White - 058977
Service rating : Excellent customer care. I needed a fast delivery and they delivered!
Product : Fast delivery. Excellent quality as usual. Helpful staff as I needed this shipped vey quickly.
Frame: P99 - 30mm Rustic burnished red (high pattern)
Service rating : My go to place for good value picture frames and mounts. Also incredibly quick and efficient. Highly recommended
Product : I’ve used this profile a couple of times now and it’s worked very well for me and the framed prints within.
Frame: R1140 - 18mm Painted Light blue / natural side
Standard Frame: J8 - 38mm Slight reverse curved ash
Very nice. Met expectations.
Frame: J25 - 20mm Flat ash with slight rounded edges
Service rating : Prompt delivery and well packaged.
Product : Very pleased with frame. Colour as shown and looks lovely.
Accessory: Self adhesive - Backing
Service rating : Easy website to input the size, style etc. required.
Good value for money.
Safe, quick delivery.
All round fantastic service.
Product : Excellent product - perfect for the job.
I ordered this backing for some posters(47x27 inches), cut exactly to the size I required, this saved a lot of messing around.
Good value and delivered safely and quickly.
As long as you’re careful and properly prepared it’s relatively easy to use (I had help because of the size).
Would definitely recommend if you want to protect pictures, posters etc.
Frame: R37 - 70mm Scoop obeche (unfinished)
Frame: P94 - 40mm Flat smooth matt white
Service rating : Excellent service at a competative price. Good quality frame and delivered within a few days of ordering.
Product : Excellent service at a competative price. Good quality frame and delivered within a few days of ordering.
Frame: R357 - 75mm Antique gold with faint join line gold leaf
Service rating : The frame i bought from this company arrived out square by 4mm so my art the mount etc would not fit.
When i spoke to PFE i got questioned and asked to provide pictures and even though i told Lucy that i have been in the wood industry for over 30 years i was then told they would have it picked up and checked before they would tell me what they was going to do, i said its out square you cant make it square i should be sent a new frame but no i had to wait for them to check it....guess what it was out square and now i have to wait for the replacement to be made i waited a week and herd nothing and it was only when i spoke to them again that they said it was being dispatched that day mmmmmm yeah right. So I've got the new frame and this order is now delt with.
Ive have tried them out again since and it gets worse but i have to leave that for my next review.
Long and short i will NEVER use this inadequate company again
Product : NIce frame was just made out square
Frame: J88 - 57mm Flat oak rounded back edge
Frame: P94 - 40mm Flat smooth matt white
All my frames were as ordered , perfect. They took a little whlle to be delivered.
Frame: J13 - 35mm Flat oak
Frame: J15 - 15mm Flat oak with slight rounded edges
Service rating : All ok
Product : Very nice product
Frame: R327 - 45mm Shabby Chic blue over cracked brown (resin)
Great frames. Well made.
Frame: C59 - 23mm Smooth cushioned black
Service rating : Excellent website provided you like detail (I do). Helpful on the phone when checking how quickly it could be done. Produced and notified that ready for collection following day. Well packed and all as ordered
Product : Very detailed website so I could understand what I needed and lots of options. Before ordering 2 frames, mounts (one a double thick mount to keep uneven surface away from the "glass") + ancillary supplies to complete the job I rang to check I could collect within a week. Received email next day to say order ready for collection. Followed on-line instructions and the framed paintings look great.
Standard Frame: A30 - 20mm Painted grain black
Service rating : Excellent service. Clear and easy pricing. Items arrived well-wrapped and on time.
Product : Product exactly as described. Great service and price. Recommended.
Standard Frame: P20 - 20mm Flat smooth matt white
good quality product, frame fits exactly, expedited in a reasonable time
Frame: P67 - 74mm Savignon Gold (high pattern)
Service rating : Automated and rather anonymous but clearly efficient and effective: perfect product, perfect service, no complaints!
Product : We had to jiggle about with the various options on the website to make the sizes right for our poster before we confirmed our order. The frame arrived promptly with perhaps a little more packaging than needed to keep it safe. We followed instructions for fitting the hangers and placing the poster and it fitted perfectly to the millimetre! Take care to work in an area free of dust and hairs since static may cause them to stick to the plastic and then require a fishing expedition to remove them. The poster and frame now hang in pride of place on a previously plain and boring wall.
Standard Frame: CF770 - 12mm Antique gold face / mottled side - 32mm depth
Service rating : Good, supplied all required bits and pieces.
Product : The gold faced frame is the best one that i bought, better than the more expensive oak veneered frames
Frame: R979 - 20mm painted grain light blue
Service rating : Service was excellent, frame well packed, everything looked good.
Product : Picture frame looks great, a good contrast with the picture we bought for our Grandaugter's 1st Birthday.