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Service rating : Excellent service, frames delivered promptly and secure, well packed, excellent overallProduct : Excellent service prompt delivery and good packaging
Service rating : Fantastic frame, made to my measurements. Good quality and finish.I highly recommend this company.Product : Great frame made to my measurements.
Service rating : I'd been searching for a particular size frame and was delighted to finally find here. Lots of choice, easy to order, great service and good value.Very happy. Thank you.Product : Looks great. Just what I wanted
Service rating : Perfect size for our wedding frame... will be ordering soonProduct : 👍👍 l white mount frameThanks
Service rating : Excellent service, friendly and helpful especially with my bespoke made to order designsProduct : Excellent quality, made to order
Service rating : very good service - FE were attentive when the credit card function wasn't working too wellProduct : good price, but found it easier to purchase my own 'stapler' for the fixings on the back
Service rating : Will definitely be using this company again, super easy purchase process and quick delivery!Product : Amazing quality product! Thank you!
Service rating : Frame ordered arrived in a timely manner and well packaged to avoid damage. The product itself is well constructed and sturdy as well.Product : Sturdy frame, well constructed.
Love my new frame! The colour of the mount is slightly different from what I was expecting but it's difficult to tell on screen. Packaging could be improved I think, it was very secure but came in a huge box.
Service rating : Speedy service - and the frame was exactly what we wantedProduct : Great service - on time and to specification
Highly recommend them. Speedy, excellent quality. Very well packed.
Service rating : Fabulous service: frame arrived well packaged and very promptly. Definitely 5star!,Product : Quality frame, which, to be honest, exceeded expectations!
Service rating : first classProduct : easy to put together First slass
Service rating : Excellent service and informative all the way.Product : Very good quality and elegant
Service rating : Very easy to use, the website and allows you alter every aspect that you might need to.Product : Perfect batch of 15 mounts for existing frames
Easy to use websiteFrame arrived well packed Good quantity of backboard clips
Perfect size and quick delivery
Frames were delivered in a timely manner and perfectly matched the description (perfect size and quality)
Service rating : Prompt and very well packaged delivery, as always.Product : Very good quality and in perfect condition.
Good frames, arrived on time and at a good price.
Service rating : Intuitive to use, fast delivery, high quality product. Definitely recommendedProduct : High quality product, fast delivery - love it!
Great service and lovely frame
Beautiful frame made to size just perfect for my beautiful mothers day card.Arrived quick with no hassels
Service rating : The ordering was easy, the frames were supplied quickly and were of high quality.Product : Excellent product, exactly as expected
Service rating : First class service and frames exactly to specification. They fit in perfectly with the ones we were matching. The delivery was timely given the manufacturing process and they were very well packaged and protected. The price was very reasonable and reflected the quality. We would use this company again.Product : They were exactly what we ordered and the quality was excellent.
Service rating : Excellent service. In my experience good quality frames, edging is very good and friendly and helpful staff.Product : Exactly as described. Good quality and exact colour I am looking for.
Service rating : Prompt, reliable service. Good, accurate product.goodProduct : Pleased with product. Colour accurate and double mounts as requested.
Fast, efficient, accurate
Service rating : Quick delivery and beautiful product!Product : Beautiful Product, great quality will definitely order again
Service rating : Service was very prompt. Easy to order and choose frames to suit requirements. Lovely workmanship and stylish. Bought a 3 photo frame for my Father for a present. The pictures look amazing. Many thanks.Product : lovely style, classy. Showed the pictures off well and looks very attractive
The frames are excellent. The price is competitive and the service superb. What more can you ask for?
I have bought five?different frames and they are all beautiful! Well made,stylish,well packaged,prompt delivery,clever design,all round a very pleasant experience well done!
Service rating : Good quality item delivered promptly from stock. Very happy with service received.Product : Exactly what I wanted, in stock and delivered quickly.
Service rating : Good website good product quick deliveryProduct : Comment As previous review.
Product was exactly as ordered, well packed and delivered good time
Service rating : Easy online ordering system and quick deliveryProduct : Very high quality product. My mounts arrived within a few days, very well packaged and in perfect condition. I will be ordering more very soon.
Service rating : Great service, very helpful and fast deliveryProduct : Perfect fit and colour and quality
Service rating : Lovely quality frame. Excellent customer service. Prompt delivery. Well packaged. Would definitely use again. I had an odd sized print to frame, by inputting the measurements the frame fitted perfectly....Thank you!Product : Finished my print off perfectly. Good photos on website, allowing you to really get an idea for the frame.
Service rating : Excellent frame, perfect fit, fast efficient delivery,great company to deal with.Product : Excellent frame, perfect fit, fast efficient delivery,great company to deal with.
super quality, great customer service, good price -what's not to like :-)
Would have been 5 stars but you forgot to include the hanging cord and fixings.
Good framing, pleased.
Service rating : I haven't received the frame at the time of writing this on 17/04/17 and I ordered 26/03/17. I hope to be giving you 5 stars when it finally arrives.Product : I can't rate the purchase as I haven't received it yet. I think this request was a little premature.
On 18-Apr-2017 the supplier responded:Hello, many apologies regarding this , this is very unusual, we have a record of the order being picked up from here on the 29.03.17 and then it is blank. This has occurred before where a parcel is collected and the goes missing at the depot, the only explanation we can offer is something as simple as the label coming loose from the box and then of course tracking disappears and the box is lost ! - we will get this order made now and sent out today on overnight. Delivery should be tomorrow - sorry for the bother as I say it is very unusual.
Service rating : The frame arrived quickly, it was exactly as I ordered and very well made, I will use them again.Product : Great frame, just as I ordered. It arrived very quickly. I will use them again
Good quick service. Have bought loads of these frames as I know I am getting good quality matching frames for my precious family photos and my favourite artwork. Great choice of frames and mounts in all colours. Easy to follow instructions for getting the sizes just right.Not the cheapest out there but but I'd rather pay a little extra for good solid wood frames.Wish there were a few more discounts available as I have spent a lot of money with this company but still worth it.
Service rating : Excellent service and very good quality frames and mountsProduct : just exactly the colour and size
Great looking picture frame. It is exactly what I ordered and perfectly compliments the pictures within. Build quality is very good too.
Very professional job exactly to my specification. My first choice supplier for picture framing.
I ordered 3 different types and sizes of frames and was very pleased with them. All. Ordering on the site was easy, they were very well packaged when I received them and I will definitely be using them again.
Service rating : Very pleased with the frames and serviceProduct : Exactly as ordered and quality product
Fast, exactly as specified by me and delivered correctly. Unfortunately, I made a mistake in the size I initially requested and so asked for a quote for the correct size having been chastised by my wife. The company gave me a discounted price on the second order and I thank their PR for resolving my problem.
Service rating : prompt, well priced and delivered without damageProduct : good value and well made!
Service rating : The frames supplied conformed exactly to my specifications and were delivered well within the predicted time frame. The quality of the product was excellent and the price very reasonable.Product : I was looking for extra frames for a set of photographic portraits that I have been compiling and these provided a very close match to those that I had already acquired
Service rating : Frame is great, very good quality wide solid oak and the joinary is superb. All in all a beautifully built product.Easy to order and received contact when dispatched so knew when to expect.Product : Great quality, the oak, the joinary and sundries - backing and turn clips etc. Looks superb.
Service rating : Well made frame, securely delivered. Excellent!Product : Beautiful frame, looks the part!
Service rating : easy to use websiteProduct : as described , satisfied with purchase.
Service rating : Quick turnaround but arrived damagedProduct : Fast turnaround but arrived damaged
On 10-Apr-2017 the supplier responded:Hello, Thank you for your feedback and many apologises about this problem, we can see you have not made contact with us in order to resolve this for you . Please make contact customer services, will contact you immediately to get this resolved, in the event of any damage in manufacture or in transit we endeavour to get new products manufactured and shipped out immediately to limit any inconvenience that may occur.Thank you.
It was great product and easy to buy through the website. Was buying for the first time like this but managed to find all the information to order the right dimension for the frame.Great service too.
Picture frame arrived with imperfections which should have been picked up before despatch as they were not from transit as it was packaged well. The quality of the frame is extremely poor just from very light handling the gold leaf effect has crumbled off in the corners where it has been cut.
On 10-Apr-2017 the supplier responded:Hi, many apologies, I have checked our mail server and telephone log & it seems you have not made contact with us to tell us the problems in order for us to get a new frame out to you immediately ? - please make contact with us and we will get this all fixed for you ! - thanks..
Easy online service, beautiful good quality picture frame. Very happy.