Service rating : Very good Product : Window mounts arrived quickly and were very well wrapped, with all corners well-protected. The ordering process was straight-forward too, and the prices very competitive. Will use this company again.
Prompt, accurate, excellent materials used. Shipping took a week, but I appreciate these are made to order. All in all, very warm recommendation and will be using the company again.
Service rating : Delivery too long Product : Very poor quality frame with very roughly done finish - distressed should not mean rough! Very expensive for what it was. I had to sand it down and repaint to be able to use it.
Frame: D93 - 30mm Mahogany with black edge and gold line
Service:Product:
Service rating : Prompt and efficient service. Immediately contacted me when I inadvertently ordered twice Product : Very prompt service, good quality product.
Beautiful frame looks great! Also fantastic quality and cut to fit the exact measurements I requested. Will definitely be buying again for my future artwork.
Service rating : I've used Picture Frame Express exclusively for my picture framing needs over the last 10 years. Their brilliant online ordering system is supported by easy to understand guides and their back office customer support is 100% human based and is excellent. They also ensure their finished products are packaged to ensure no damage in the delivery process. Whilst you pay a bit more than companies offering similar framing services I believe the service Picture Frame Express offer is worth every penny. Product : This deeper rebated frame was ideal for presenting the embroidery piece that it was purchased for. The matt grey woodgrain effect and the sloping angle of the rebate created a perfect neutral space around the piece that enhanced its colours and form for the viewer.
Service rating : The design tool is easy to use and gives you lots of options to achieve the look and feel you want. I have never been disappointed with this company. Product : I have used this company to frame many works of art. Arrived in time and superb quality as ever. The wide choice of materials and colours offered help you achieve exactly what you want and at a very good price. Highly recommended.
Service rating : From using Picture Frames Express website, to select and order the picture frame, through to delivery the service was very good. Product : I am very pleased with the picture frame recently received from Picture Frames Express. Good quality, quick delivery and a reasonable price.
Service rating : Everything was handled great. Had to check progress after initial confirmation email, but otherwise all good. Product : Very nice frame. Very good service. Leave you hanging a bit between confirming order and posting it but otherwise very happy with frame and cost
Service rating : Excellent, no problems. Product : A really excellent service, no problems at all, very nice frame, perfect fit, just what I wanted, many thanks.
Service rating : Website is good, wait times are given, no issues. Products are well packed. Product : As described, very good quality. As with the frames I've bought previously- lots of choice.
Service rating : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect. Product : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect.
Service rating : The frames are perfectly tailored and very well packaged. If a frame is possibly damaged, a new one will be sent after sending a photo. That's good service ! Product : They are perfect for my miniature paintings. They look expensive but they are not. Love them !
I’m a return customer and I have consistently been impressed by the quality of these frames at a reasonable price and speedy delivery. The website also accurately reflects what the frame looks like in real life.
Service rating : I am a repeat customer of Picture Frames Express. The web site where you can create your designs is excellent and the completed frames arrive quickly. Product : I am a repeat customer of Picture Frames Express. The web site where you can create your designs is excellent and the completed frames arrive quickly.
Service rating : Easy website to use; you can 'play' with settings & sizes without having to re-enter everything each time, and the 3D views are helpful. The frames are made and dispatched promptly, well packaged. Product : Bit pricey for 2 small frames, with P&P, but I've got these frames all round the house with my favourite photos in and it was kinda worth it to get these matching. The frame is a great size for photos - not too deep - and the natural oak darkens slightly with age. The rounded profile looks lovely. The perspex window is crystal clear and protects the pictures perfectly.
Service rating : Excellent service. Phone call to check order details. Then quick delivery afterwards. Product : Excellent service. One of the best frame companies around. Well made, clean precise corners. Always get a phone call to check requirements and safe safe delivery afterwards. Highly recommend.
Service rating : Service was quick and professional. Frames arrived very safely packed and within a good time frame. Product : Used this company a few times now and always found them great. Frames are excellent quality and at reasonable prices. Easy to use website for bespoke measurements with a good choice of frames. Will definitely continue using.
Service rating : Picture frame arrived at around the time i expected Product : Really nice frame that elevates the print it now contains. Should really be 4.5 stars.
Frame: R539 - 44mm Distressed antique gold with cracked stone paint
Service:Product:
Service rating : Amazing customer service. Great quality product. Product : Products are well made and swiftly delivered. We have ordered multiple times from this business because the quality and the price are spot on. I’ve recently had to amend my order and the customer service is fantastic. Georgia in particular was friendly, helpful and timely in helping me fix my order.
Service rating : The service was not as I would hope. In the end I had to ring to hurry them up after waiting two weeks. Product : 5 stars for ease of order and quality of product BUT the service is really slow and the frame took two weeks to arrive.
On 08-Sep-2025 the supplier responded: Hi, I can see you placed your order on Monday 18th August, all orders are picked up the next working day which was Tuesday 19th August and take 4-5 working days for manufacture and 1-2 working days for delivery. Your order was despatched on Tuesday 26th August which due to the weekend and Bank Holiday on the 25th, was 5 working days from when the order went into production, the order was then delivered on Wednesday 27th August so all within our timeframe.
On 08-Sep-2025 the supplier responded: Hi, I can see you placed your order on Monday 18th August, all orders are picked up the next working day which was Tuesday 19th August and take 4-5 working days for manufacture and 1-2 working days for delivery. Your order was despatched on Tuesday 26th August which due to the weekend and Bank Holiday on the 25th, was 5 working days from when the order went into production, the order was then delivered on Wednesday 27th August so all within our timeframe.
Frame: R487 - 18mm Dark grey painted grain driftwood
Service rating : Brilliant service, would use again
Product : Lovely frames, made to fit exactly and super quick delivery. Brilliant service!
Mount: Soft white-Aq1
Service rating : Very good
Product : Window mounts arrived quickly and were very well wrapped, with all corners well-protected. The ordering process was straight-forward too, and the prices very competitive.
Will use this company again.
Frame: R1009 - 40mm flat smooth black - 14mm pink slip
Very good quality, promptly delivered and an excellent selection process
Frame: R945 - 20mm Black with gold line
Service rating : Very efficient
Product : The frames arrived quickly, beautifully made, and carefully packer. Exactly what I wanted.
Frame: R782 - 40mm Flat very deep oak (veneer)
Service rating : Super and simple to order online. Great selection.
Product : Great purchase, very well packaged and speedy delivery!
Frame: J43 - 20mm Flat smooth black
Service rating : On line ordering was OK
Product : Not the cheapest but good quality
Frame: J43 - 20mm Flat smooth black
Really pleased with my purchases. I bought 2 frames of different sizes and colours. They were high quality, east to use, and look great.
Frame: R370 - 52mm Painted grain black with gold inside line
Prompt, accurate, excellent materials used. Shipping took a week, but I appreciate these are made to order. All in all, very warm recommendation and will be using the company again.
Frame: R1105 - 20mm Rustic green
Service rating : Delivery too long
Product : Very poor quality frame with very roughly done finish - distressed should not mean rough! Very expensive for what it was. I had to sand it down and repaint to be able to use it.
Mount: Guacamole-8416
Service rating : Prompt and efficient service. Immediately contacted me when I inadvertently ordered twice
Product : Very prompt service, good quality product.
Frame: A30 - 20mm Painted grain black
Frame: R1142 - 85mm Blue / black side
Beautiful frame looks great! Also fantastic quality and cut to fit the exact measurements I requested. Will definitely be buying again for my future artwork.
Frame: J12 - 21mm Flat solid oak
Service rating : great service
Product : always a good service when getting frames here, it's my first port of call
Frame: R487 - 18mm Dark grey painted grain driftwood
Service rating : I've used Picture Frame Express exclusively for my picture framing needs over the last 10 years. Their brilliant online ordering system is supported by easy to understand guides and their back office customer support is 100% human based and is excellent. They also ensure their finished products are packaged to ensure no damage in the delivery process. Whilst you pay a bit more than companies offering similar framing services I believe the service Picture Frame Express offer is worth every penny.
Product : This deeper rebated frame was ideal for presenting the embroidery piece that it was purchased for. The matt grey woodgrain effect and the sloping angle of the rebate created a perfect neutral space around the piece that enhanced its colours and form for the viewer.
Frame: R464 - 52mm Scooped grained dark blue grey
Great frame. Will definitely be getting more.
Frame: R711 - 20mm Stepped black wash
Great frame, made to order, good quality. Much cheaper than other shops.
Frame: C63 - 15mm Smooth cushion black
i have put all pictures in frames but not hung them yet. But I always find picture frame express very reliable and easy to put together
Frame: R1113 - 30mm Mottled blue / silver / black inside line
Love the frame and the mount, it looks fantastic with the painting.
Frame: R1053 - 70mm painted grain mahogany gold line
Service rating : The design tool is easy to use and gives you lots of options to achieve the look and feel you want. I have never been disappointed with this company.
Product : I have used this company to frame many works of art. Arrived in time and superb quality as ever. The wide choice of materials and colours offered help you achieve exactly what you want and at a very good price. Highly recommended.
Frame: J12 - 21mm Flat solid oak
Service rating : Excellent service. Always good contact. Great customer service.
Product : Excellent well made frame. Super quality
Frame: R572 - 30mm Painted grain red
Excellent service for a large bespoke frame 👍
Frame: A30 - 20mm Painted grain black
Service rating : Well simple I just come out my idea
Product : Prefect fit for my landscape poster
Multiframe: A30 - 20mm Painted grain black
Service rating : Very good. They dealt with a minor issue promptly.
Product : Happy with this product. Good quality and well packaged.
Frame: J12 - 21mm Flat solid oak
Service rating : good
Product : Everything was straightforward and I was please with the result
Frame: K21 - 50mm Antique gold (resin)
Service rating : Very reliable!
Product : Excellent quality product!
Frame: R1133 - 20mm Square oak (veneer)
Service rating : From using Picture Frames Express website, to select and order the picture frame, through to delivery the service was very good.
Product : I am very pleased with the picture frame recently received from Picture Frames Express.
Good quality, quick delivery and a reasonable price.
Frame: R106 - 52mm Painted grain reverse step black
Great Quality
Frame: AL - P11 - 04 - 7mm Frosted silver
Great service and quick response to my emails. Frame design and quality was top notch!
Frame: J88 - 57mm Flat oak rounded back edge
Service rating : Everything was handled great. Had to check progress after initial confirmation email, but otherwise all good.
Product : Very nice frame. Very good service. Leave you hanging a bit between confirming order and posting it but otherwise very happy with frame and cost
Frame: K21 - 50mm Antique gold (resin)
Service rating : Excellent, no problems.
Product : A really excellent service, no problems at all, very nice frame, perfect fit, just what I wanted, many thanks.
Accessory: Acid free - Backing
Service rating : Website is good, wait times are given, no issues. Products are well packed.
Product : As described, very good quality. As with the frames I've bought previously- lots of choice.
Frame: C63 - 15mm Smooth cushion black
Service rating : Excellent!
Product : Always good service and quality products.
Frame: J43 - 20mm Flat smooth black
Service rating : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect.
Product : I love Picture Frames Express. The frames are made to fit my pictures and are great quality. Beautifully wrapped and delivered in a very timely way. On the occasion I had to call them the service was very friendly and personal. This is one of 7 frames so far and all have been perfect.
Frame: R924 - 15mm Flat baby blue
Well constructed and accurate dimensions, good materials.
Frame: R926 - 22mm Antique mottled black
Service rating : The frames are perfectly tailored and very well packaged. If a frame is possibly damaged, a new one will be sent after sending a photo.
That's good service !
Product : They are perfect for my miniature paintings. They look expensive but they are not. Love them !
Frame: J43 - 20mm Flat smooth black
Excellent product from an excellent efficient business. Thank you
Frame: R1021 - 16mm Rustic oak (veneer)
Excellent choice of frames and frame depths.
Frame: R941 - 20mm Painted grain mid purple
Exactly as it said online
Frame: R8 - 40mm Flat smooth matt white
Service rating : Very quick and good quality
Product : Quality frame and very quick service. 10/10
Frame: R308 - 32mm Rounded grain walnut
Service rating : Easy ordering process, good communication and speedy delivery
Product : Excellent quality frame and speedy delivery
Frame: R487 - 18mm Dark grey painted grain driftwood
I’m a return customer and I have consistently been impressed by the quality of these frames at a reasonable price and speedy delivery. The website also accurately reflects what the frame looks like in real life.
Frame: R457 - 55mm Reverse burnished silver over black
Great
Frame: J33 - 38mm Gold dome
Service rating : I am a repeat customer of Picture Frames Express.
The web site where you can create your designs is excellent and the completed frames arrive quickly.
Product : I am a repeat customer of Picture Frames Express.
The web site where you can create your designs is excellent and the completed frames arrive quickly.
Frame: R407 - 52mm Painted grain reverse step walnut
Frame: R1054 - 70mm painted grain black gold line
Service rating : Great frames, speedy delivery and at a very affordable price.
Product : Lovely quality frame.
Multiframe: R880 - 20mm Ash (veneer)
Excellent
Frame: R1046 - 30mm Regency antique gold
Service rating : Very prompt
Product : Quality amazing. Delivery very prompt. Thank you
Frame: R697 - 40mm painted grain white
Excellent as always
Frame: R529 - 32mm Flat oak with slight rounded edges
Service rating : Fast delivery
Product : Made exactly to size, looks great. Arrived very well packaged. Very pleased
Frame: J15 - 15mm Flat oak with slight rounded edges
Service rating : Easy website to use; you can 'play' with settings & sizes without having to re-enter everything each time, and the 3D views are helpful. The frames are made and dispatched promptly, well packaged.
Product : Bit pricey for 2 small frames, with P&P, but I've got these frames all round the house with my favourite photos in and it was kinda worth it to get these matching. The frame is a great size for photos - not too deep - and the natural oak darkens slightly with age. The rounded profile looks lovely. The perspex window is crystal clear and protects the pictures perfectly.
Frame: Bx7 - 33mm Ash 30mm ash box
Frame: R37 - 70mm Scoop obeche (unfinished)
Service rating : Excellent service. Phone call to check order details. Then quick delivery afterwards.
Product : Excellent service. One of the best frame companies around. Well made, clean precise corners. Always get a phone call to check requirements and safe safe delivery afterwards. Highly recommend.
Frame: R1079 - 20mm Grey over gold
Excellent 👍
Frame: R994 - 25mm 'Vintage' orange and gold
Service rating : Good quick service and frame well made.
Product : Brightened up the painting.
Frame: R180 - 32mm Smooth flat black
Service rating : Service was quick and professional. Frames arrived very safely packed and within a good time frame.
Product : Used this company a few times now and always found them great.
Frames are excellent quality and at reasonable prices. Easy to use website for bespoke measurements with a good choice of frames.
Will definitely continue using.
Frame: P59 - 82mm Regency black (resin)
Service rating : Picture frame arrived at around the time i expected
Product : Really nice frame that elevates the print it now contains. Should really be 4.5 stars.
Frame: R759 - 58mm Ornate antique gold (resin)
Good quality and personal delivery
Frame: C32 - 40mm Light gold leaf and lines
Service rating : Amazing customer service. Great quality product.
Product : Products are well made and swiftly delivered. We have ordered multiple times from this business because the quality and the price are spot on.
I’ve recently had to amend my order and the customer service is fantastic. Georgia in particular was friendly, helpful and timely in helping me fix my order.
Frame: R478 - 30mm Medici black and silver scoop black back edge
Service rating : The service was not as I would hope. In the end I had to ring to hurry them up after waiting two weeks.
Product : 5 stars for ease of order and quality of product BUT the service is really slow and the frame took two weeks to arrive.
On 08-Sep-2025 the supplier responded:
Hi, I can see you placed your order on Monday 18th August, all orders are picked up the next working day which was Tuesday 19th August and take 4-5 working days for manufacture and 1-2 working days for delivery. Your order was despatched on Tuesday 26th August which due to the weekend and Bank Holiday on the 25th, was 5 working days from when the order went into production, the order was then delivered on Wednesday 27th August so all within our timeframe.
On 08-Sep-2025 the supplier responded:
Hi, I can see you placed your order on Monday 18th August, all orders are picked up the next working day which was Tuesday 19th August and take 4-5 working days for manufacture and 1-2 working days for delivery. Your order was despatched on Tuesday 26th August which due to the weekend and Bank Holiday on the 25th, was 5 working days from when the order went into production, the order was then delivered on Wednesday 27th August so all within our timeframe.
Frame: C59 - 23mm Smooth cushioned black
Service rating : Verry efficient - did what they said they would
Product : Good quality product, prompt and efficient service