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Customer Feedback

FeeFo Feedback

Feedback for Picture Frames Express has been compiled from 863 customer reviews

Date Product Score Customer Comment

Frame: R932 - 18mm painted grain white

  • Customer also bought: .... :
  • Mount: Pale ivory ingres-3987
  • Mount: Dawn mist-8628
Service:5Product:++

Service rating : Excellent service. Quick responses and infinite patience with my changes in the order.
Product : Exactly right and well made. My Command hook failed and the frame fell, but it held up beautifully and is still strong.

Frame: R101 - 20mm Smooth scoop matt black

Service:5Product:++

Service rating : Frame was delivered as expected, on time and it looks pretty good!
Product : Great product, the best solution for made-to-measure frames that do not cost you a lot of money.

Frame: N75 - 30mm Flat oak rounded back edge

  • Customer also bought: .... :
  • Frame: N75 - 30mm Flat oak rounded back edge
Service:5

Easy to order the frame you want well packaged on arrival and the quality of the sizes and materials is excellent.

Accessory: Plexiglas - 2mm - clear

Service:5Product:++

Service rating : I've done a review already...!
Product : I've done a review already...!

Frame: R798 - 32mm mottled black and pale silver

  • Customer also bought: .... :
  • Frame: R798 - 32mm mottled black and pale silver
  • Frame: R201 - 25mm Smooth black with sloped silver hessian detail
Service:5

excellent as usual

Standard Frame: A23 - 22mm Matt grain blue

  • Customer also bought: .... :
  • Standard Frame: A23 - 22mm Matt grain blue
Service:5

recommended

Frame: R395 - 80mm ' La Chartrueuse ' white

Service:5Product:++

Service rating : Very efficient, very good quality, would definitely recommend them to friends and family, have used them quite a few times always happy
Product : Very good quality look amazing on the wall

Frame: R624 - 95mm Painted grain black - 15mm bronze slip

  • Customer also bought: .... :
  • Frame: R624 - 95mm Painted grain black - 15mm bronze slip
  • Accessory: Brown tape - 38mm x 50mtr
Service:5

Fantastic service and product

Standard Frame: J96 - 23mm Flat smooth brushed black

Service:5Product:++

Service rating : It is my second purchase from Picture Frames Express and if I need any nee frames this is where I will come. Excellent quality, good packaging and speedy service for a decent price. The first purchase was to house two album covers in a single frame and loved that u could customise the frame and mount size to fit perfectly, such a good service.
Product : Bought a large A2 frame for a poster, to replace one which had collapsed and fallen off the wall from another supplier. Quality is great, really sturdy and no chance of it falling to bits!

Standard Frame: R142 - 20mm Dark deep red mahogany grain

Service:5Product:++

Service rating : very quick and excellent service
Product : very good quality and good price

Frame: P9 - 23mm Red mahogany gold line

  • Customer also bought: .... :
  • Frame: A23 - 22mm Matt grain blue
Service:5Product:++

Service rating : Excellent service as always, frames made and supplied to my spec.
Product : Lovely frame matched to exactly to my watercolour

Frame: C59 - 23mm Smooth cushioned black

Service:5Product:++

Service rating : The frame was as expected and arrived in good time. Good value for money too.
Product : The frame was as expected and arrived in good time. Good value for money too.

Standard Frame: A30 - 20mm Painted grain black

Service:5Product:++

Service rating : The product is great, the price matches the quality. When I rang with an enquiry they were very helpful. So far. y orders have all arrived quicker than quoted
Product : Fantastic and easy to order

Frame: R55 - 15mm Rounded dark grain brown

  • Customer also bought: .... :
  • Frame: R55 - 15mm Rounded dark grain brown
Service:5

Great service, easy to design what we needed. Arrived packaged very well and our treasured family heirloom water colour looks fantastic in it.

Frame: R231 - 85mm Painted grain reverse step matt white

Service:5Product:++

Service rating : Perfectly made to fit a print. Faultless in quality and service and I would not hesitate to use Picture Frame Express again. Thank you.
Product : This is my second purchase from Picture Frame Express and I would definitely use them again.

Frame: R464 - 52mm Scooped grained dark blue grey

Service:5Product:++

Service rating : Good system for submitting frame measurements, good choice, good service. Maybe the amount of packaging used for the deliveries is a bit over the top...?
Product : Just what I wanted......!

Frame: R106 - 52mm Painted grain reverse step black

Service:5Product:++

Service rating : Frame is perfect and arrived well packaged, thank you
Product : Great quality frame and well packaged.

Mount: Ivory-Aq2

  • Customer also bought: .... :
  • Mount: Ivory-Aq2
  • Mount: Burgundy-8016
Service:5

Brilliant service, always informative and parcel comes when I’m told it will arrive

Frame: R723 - 20mm Painted grain marigold yellow

  • Customer also bought: .... :
  • Frame: R797 - 20mm Painted blue grain
  • Frame: R848 - 20mm Painted grain light grey
Service:5Product:++

Service rating : Good range of choice, well priced & looks good
Product : Arrived promptly exactly as expected

Frame: C7 - 65mm Victorian wormhole red mahogany gold line

Service:5Product:++

Service rating : I have brought these in different sizes, love the way u can get any size you want, very impressed
Product : Love how they look as they look older and they are

Frame: J43 - 20mm Flat smooth black

Service:5Product:++

Service rating : quick efficient service and the frame looks fantastic
Product : good value and nice looking frame

Standard Frame: R813 - 37mm Vintage blue (resin)

  • Customer also bought: .... :
  • Standard Frame: R813 - 37mm Vintage blue (resin)
Service:5

Very well made frame, perfect size and very impressed with clarity of Perspex. Arrived quickly and was well protected in post. Will definitely use again as far cheaper than local framers.

Frame: R346 - 20mm Painted grain light putty grey

Service:5Product:++

Service rating : I ordered two frames for my dad and they were just what we were looking for. Great customer service (I had to change one of the measurements) and prompt delivery. Would use again!
Product : Lovely frames with a very neutral colour.

Frame: R626 - 23mm Brushed gold with black edges

Service:5Product:++

Service rating : Excellent product. Just what I wanted and very easy to order.
Product : Very good price, with plenty of choice.

Frame: P95 - 36mm Reverse smooth matt white

Service:5Product:++

Service rating : Excellent customer service always. Advice and guidance are readily available to suit your requirements. First time users should not feel intimidated by the options showing on the website. Orders are quick and precise and carefully packaged.
Product : Perfect for my print. Looks stunning, the frame really enhances the image. I'm really pleased with the result. Wonderful!

Frame: N34 - 14mm Painted grain black

  • Customer also bought: .... :
  • Frame: C63 - 15mm Smooth cushion black
  • Frame: R460 - 40mm Block painted grain pale mauve
  • Frame: K4 - 37mm Flat ash
  • Frame: R487 - 18mm Dark grey painted grain driftwood
  • Frame: R477 - 30mm Medici gold scoop with black back edge
  • Frame: R541 - 70mm DIstressed antique gold
  • Frame: R597 - 32mm Grained limed oak
Service:5Product:++

Service rating : They are fast, the frames are of a high standard but a good price - my go to framers now.
Product : I particularly loved the gold frames. The distressed antique gold one was fabulous.

Frame: P14 - 48mm Flat painted grain white

  • Customer also bought: .... :
  • Frame: C63 - 15mm Smooth cushion black
Service:5Product:++

Service rating : I was very impressed. Good choise types of frames. Easy to use. Friendly guys that emailed. Would defiantly recommend and use again.
Product : The frame is just what I was looking for and looks perfect now with my poster in it

Frame: A30 - 20mm Painted grain black

Service:4Product:+

Service rating : a straightforward order perfectly executed
Product : Good service no issues at all

Frame: A30 - 20mm Painted grain black

Service:5Product:++

Service rating : Perfect frames for non standard sized pictures with a lovely border. All individually chosen. Good price and delivery too. Will definitely use again & recommend.
Product : Happy with purchase & delivery

Standard Frame: R417 - 65mm Light gold with faint crackle effect gold leaf

Service:5Product:++

Service rating : Very efficient service and dealt with my query/mistake in ordering straight away, thank you. Will definitely order again from you.
Product : A beautifully crafted frame which exceeded my expectations

Mount: Pure white-sw23

  • Customer also bought: .... :
  • Mount: Pure white-sw23
  • Accessory: Plexiglas - 2mm - clear
  • Accessory: Snap knife - x 1
Service:5

Good quality frames. Arrived packaged well and in perfect condition.

Multiframe: C59 - 23mm Smooth cushioned black

Service:5Product:++

Service rating : Easy to use website and cerycjopy with frames.
Product : As above. Very happy with frames

Frame: N91 - 47mm Green mottled marble gold line

Service:5Product:++

Service rating : Good quality frames. Good selection. Deliver in good time.
Product : Perfect fit for my painting. Good quality frame.

Frame: R427 - 54mm Scoop obeche (unfinished)

  • Customer also bought: .... :
  • Standard Frame: CF113 - 10mm Painted grain white - 22mm depth
Service:5Product:++

Service rating : Beautifully made frames with the corners all stuck and stapled together. Just slot the canvas in (box frame) and bingo my painting looks fabulous!
Product : Great service, delivered to your door, even emailing you to say what time they will come. Super quality and well packed up.

Standard Frame: J12 - 22mm Flat oak with slight rounded edges

  • Customer also bought: .... :
  • Standard Frame: J96 - 23mm Flat smooth brushed black
Service:5Product:++

Service rating : I had to replace two frames from much loved old pictures - of course non-standard sizes. The ordering process was straightforward and choice of frames styles sufficient for my needs. The frames arrived well packaged and had everything I needed to re-frame and hang my pictures included. They were well made and sturdy and now look lovely on my wall.
Product : Lovely sturdy frames, with everything needed to hang

Frame: A36 - 12mm Graphite silver

Service:5Product:+

Service rating : Excellent quality frames and usually a very prompt service (did have one order that took longer than usual).
Product : Slightly expensive but then these are bespoke frames, and the choice and quality are excellent.

Standard Frame: AL - P97 - 152 - 22mm Flat brushed bronze

Service:5Product:++

Service rating : A good website that takes a minute to understand! Then it really works and I'm very impressed with the finished article.
Product : Lovely, well-made frame with sensible detail

Frame: R529 - 32mm Flat oak with slight rounded edges

Service:5Product:++

Service rating : Easy to order and a good selection of woods, frame profiles and sizes.
Arrived on time and well packaged.
Product : Very good quality frames that were the exact size I ordered.

Frame: C63 - 15mm Smooth cushion black

Service:5Product:++

Service rating : Superb service. Amazingly fast turnaround and delivery. Product was perfect in every way. I would highly recommend this company.
Product : Superb quality frame! Highly recommended!

Mount: Mid grey-8491

  • Customer also bought: .... :
  • Mount: Charcoal-8010
  • Mount: Iced white ingres-3973
Service:5Product:++

Service rating : Easy to order, reasonably priced, quick delivery.
Product : Lovely as described looks perfect

Frame: C63 - 15mm Smooth cushion black

Service:5Product:++

Service rating : Brilliant frame and even better service. Arrived early and perfectly and safely packed. Thank you.
Product : Beautiful frame, just what I wanted and hoped for.

Frame: AL - P11 - 04 - 7mm Frosted silver

Service:5Product:++

Service rating : Simple ordering process. Plenty of options.
Product : Top quality item. Easy to insert picture and hang. Good clear instructions.

Frame: R231 - 85mm Painted grain reverse step matt white

  • Customer also bought: .... :
  • Frame: R102 - 52mm Painted grain reverse step matt white
Service:5Product:++

Service rating : Great service and good quality frames.
Product : Good value, perfect fit frames.

Frame: P10 - 20mm Painted grain black

Service:5Product:++

Service rating : excellent standard of service and quality of work.
Product : as I needed and expected.

Mount: Cloud-8050

Service:5Product:++

Service rating : My enquiries were dealt with promptly and the extra large frame arrived exactly to my specifications, was well made and very well packaged. They even refunded some of the postage? Altogether excellent service with a human touch. Thanks again Colin
Product : A fast, efficient and faultless service

Frame: A36 - 12mm Graphite silver

  • Customer also bought: .... :
  • Frame: A36 - 12mm Graphite silver
Service:5

Excellent service from start to finish. The website is very clear and helps you to create your own frame, mount, etc. The choice of finishes is really good. At each stage of building up your picture you get an image on the screen to show what it looks like. This is very helpful. Once you have ordered the picture components are delivered within a week or so. They come well packaged and with easy instructions for farming your picture.

Frame: D4 - 32mm Gold spot red vein (resin)

Service:5Product:++

Service rating : The best selection of frames we found on the net, reasonably priced and with quick delivery.
Product : Exactly what I wanted. Even more attractive than the photo on the website showed it to be.

Frame: R813 - 37mm Vintage blue (resin)

Service:5Product:++

Service rating : The frame was perfect and it arrived quickly, very well packaged. I will certainly use them again. Brilliant service. I can’t rate them highly enough.
Product : Everything went exceptionally well. From ordering to delivery I can’t fault them.

Multiframe: A35 - 26mm High Top Brown Gold Line

Service:5Product:++

Service rating : great service. Very pleased with the quality of the picture frame.
it's very good value
Product : Great value. Great quality, beautifully mounted. Very pleased.

Standard Frame: C59 - 23mm Smooth cushioned black

Service:5Product:++

Service rating : Excellant service .Great frames. I use them for jig-saw puzzles.
Product : No problems, straight forward.

Frame: R734 - 20mm Painted grain white

Service:5Product:++

Service rating : Well-packed and correct size.
Product : Well-packed and correct size

Frame: R101 - 20mm Smooth scoop matt black

Service:5Product:++

Service rating : Very good service, allows to frame every possible picture as the frames can be made to measure. They also provide mounts and many options of finish. Good price too.
Product : product as expected, very elegant frame with nice made-to-measure mount

Frame: R674 - 18mm Flat oak (veneer)

  • Customer also bought: .... :
  • Frame: R674 - 18mm Flat oak (veneer)
  • Frame: J25 - 20mm Flat ash with slight rounded edges
Service:5

Good service. Nice frames.

Frame: R486 - 18mm Dark brown painted driftwood

Service:5Product:++

Service rating : Easy to use website to create my own frames, speedy service for a bespoke product and helpful after care if needed.
Product : beautiful frame for my embroidery

Frame: R67 - 25mm Vichy red mottle gold, green band

Service:5Product:++

Service rating : It was easy to order and the finished frame was good quality and delivered as promised.
Product : Good quality frame, well packed for delivery.

Multiframe: R899 - 24mm Scoop gold

  • Customer also bought: .... :
  • Multiframe: R899 - 24mm Scoop gold
Service:5

Beautiful finish. Yes I recommend.

Frame: J43 - 20mm Flat smooth black

  • Customer also bought: .... :
  • Frame: J43 - 20mm Flat smooth black
Service:5

Great value for money. Parcel was well packaged and arrived undamaged.

Frame: R51 - 45mm Scoop obeche (unfinished)

  • Customer also bought: .... :
  • Frame: R51 - 45mm Scoop obeche (unfinished)
  • Frame: R427 - 54mm Scoop obeche (unfinished)
Service:5

Good product at a fair price delivered on time in good condition due to excellent protective packing.

Frame: R36 - 95mm Reverse obeche (unfinished)

  • Customer also bought: .... :
  • Frame: R36 - 95mm Reverse obeche (unfinished)
  • Frame: J37 - 45mm Cream wash
  • Mount: Cloud-8050
Service:5

The frames and mounts I received are all perfect, and your patience with my additions to the order was greatly appreciated. Fast turnaround, too!

Frame: J88 - 57mm Flat oak rounded back edge

Service:5Product:++

Service rating : Excellent service. I got exactly what I wanted and they even delayed delivery until I was ready for them. Beautiful frames and I'll be ordering again.
Product : They look amazing with or without a mount

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