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Information Centre

If you have a question about picture framing...

Delivery Schedule

Our working week is Monday to Friday, an order is processed the day after it is placed.

The schedules are based on past performance are accurate and offered in good faith
as there are factors are out of our control the schedules are not a guarantee of service.

If you require an order for a critical date such as a presentation, exhibition or gift
please call or email before you place an order to ensure the lead can be met
we can usually accommodate the shortest of lead-times, even next day.

An order is first manufactured,
 

Manufacturing schedule
Product Standard Priority
Aluminium Frames
7 working days
4 – 5 working days
Picture Frames
4 – 5 working days
1 – 2 working days
Picture Mounts
 4 – 5 working days
1 – 2 working days
Swept Picture Frames
 7 working days
4 – 5 working days

 
and then sent out on the following service.
 

Delivery Schedule
England and Wales Next day
Ireland – Northern 1 – 2 days
Ireland – Republic 1 – 2 days
Isle of Man 1 – 2 days
Isle of Wight 1 – 2 days
Jersey 1 – 2 days
Guernsey 1 – 2 days
Scilly Isles 2 – 3 days
Scotland – Highlands 1 -2 days
Scotland – Islands 2 – 3 days
Scotland – Lowlands Next day
International
Austria 4 – 5 days
Belgium 2 – 3 days
Denmark 2 – 3 days
Finland 4 – 6 days
France 2 – 3 days
Germany 2 – 3 days
Gibraltar 3 – 5 days
Italy 3 – 5 days
Luxembourg 3 – 4 days
Netherlands 3 – 4 days
Norway 3 – 6 days
Portugal 3 – 5 days
Spain 3 – 5 days
Sweden 3 – 5 days
Switzerland 3 – 5 days

 

Saturday shipping option – England, Wales, Scottish Lowlands only
Order placed Mon Tue Wed Thur Fri Sat Sun
Delivery on Sat Sat Sat next Sat next Sat next Sat Sat
Please note there is a 7 day lead on orders with Aluminium frames

 

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The day before delivery* The day of delivery*
An E-mail and an SMS is sent to you to confirm your order has been collected by the courier with the day and date of the delivery and a Tracking number.

An SMS message is sent to you to confirm the delivery with the option to re-schedule / leave with a neighbour or to collect from your local post office.

A Second SMS is sent with an approximate 90 minute window of delivery times

Your order will then be delivered and a signature will be required.

 

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