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Information Centre

If you have a question about picture framing...

Delivery

 

Q
Delivery to a BFPO address
A
As a rule we do not ship to BFPO the reason for this is security. Parcel tracking is not available to us after the parcel leaves London BFPO for forwarding to the destination location.

However, If you wish to accept full liability for the parcel then we can send it to you at your own risk.

Please contact us for more information.


Q
Delivery to the channel Isles and VAT
A
We have structured the system to calculate VAT after the postage screen, so when the channel islands is selected as the postal zone, the system will automatically bypass any VAT due on the order

Q
Delivery outside of the advertised shipping zones
A
As a rule. we do not deliver outside of the advertised shipping locations, the reason for this is the increased likelihood of damage due to the parcel being handled three or four times more than a UK delivery and tracking, when a parcel leaves the UK for forwarding, it gets handed to an agent in the destination country which we have no direct contact with, language is also an issue.

However, if you wish to accept full liability for the parcel, then we can send it to you at your own risk of damage and tracking. Please contact us for more information.

 

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