98% Customer Rating for Picture Frames Express
After just three months on Feefo ‘The Global Feedback Engine’ Picture Frames Express is pleased to announce that we have been awarded Gold Trusted Merchant status after achieving a 98% positive rating through reviews.
These reviews are collected from genuine previous customers, and are based around a four point scale. We as a company have achieved 98% positive customer rating as either ‘Good’ or ‘Excellent’ across both our Products and Services.
Feefo Customer Reviews
Here are just a few of the excellent reviews we have received over the past few months:
“I am extremely pleased with the frame. It has been made to my specifications and looks great. Will definitely use this company again”“The service was absolutely first class and far exceeded my expectations. The frame had to be specially made because it was an odd size but was delivered before Christmas despite me ordering it rather late in the day. I would not hesitate to use them again.”
“Customer-friendly website, with a huge range of frames. The order arrived quickly; it was intact having been extremely well-packed.”
“Wow! So striking and beautifully made, far more than I expected at all. It was for a present and I was so proud to have this on it – great work – thank you and please keep it up, I will be back – don’t change a thing about this product!”
“Very efficient, excellent customer service in terms of dispatch and delivery information. Website was smooth, easy to use and navigate. Also preview option gave you realistic expectations”
Here at Picture Frames Express we take on board every comment made by our customers and constantly look to develop both our products and services on offer. We are looking forward to a busy year in 2014, and continuing our customer service success.
Thank you to all of our customers who have left a review, we really appreciate the honest feedback that lets us know that our products are being well received. Any issues are taken seriously and we usually manage to resolve them as soon as we can.